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Feedback and Testimonials from our Clientele about our Fiji travel advisors
Testimonials about Sarah Baughman, Exotic Vacation Specialist:
Bula Sara-- I wanted to let you know that our trip was fabulous. We really enjoyed Qamea. The location, staff, food and activities were all wonderful.. Thanks for your help and the great recommendation.
Michael Galli
Testimonials about Mike St. Jovite, Japan, Dubai, Maldives, Seychelles, Tahiti, Fiji Specialist:
Hi Michael,
Thank you for your e-mail. We had a great time at Castaway!! We are trying to figure out when we can go back!!! We enjoyed the Christmas experience very much. They certainly know how to embrace the holiday and make is special for everyone. I don't know if you are aware of this very small detail or not, but, I thought it would be good to share it with you for future. They charge a "surcharge" for Christmas brunch. We met someone that was not pleased that they did not know in advance. For some reason we were not charged??
We loved the property, it has a good Fiji feeling about it. The bures were lovely and very comfortable, we love the ceilings. The resort as a whole was the perfect size...just enough walking to get good exercise! We felt very comfortable having our kids in the kids club, they enjoyed themselves very much. The frog and crab races were great fun (even though we never won)!
We did 12 dives at the resort- were enjoyed the dive masters and Elle and Woz very much. We are fairly advanced divers (dive masters) and the crew did their best to find sites that would interest us! I would add for your benefit, the diving is not the reason someone should go there, it is more about the entire experience; people, beach, family etc. I would say if someone wanted a dive experience and they are considered experienced...they should probably go somewhere else.
Those minor distractions aside, it was a fabulous trip!!! I am recommending it to many of our friends!! I have been looking into several destinations, perhaps you have some helpful information about the following: Philippines - Fridays Boracay - we cannot figure out if they have a kids club. Any other suggestions for Philippines? Palau - We prefer to stay somewhere other than Koror. Two people have suggested Carp Island, they do not have a web site, do you know anything about them? It sound like it is fairly old..we don't mind "rustic" but we prefer to have a similar quality as Castaway. Do they have a kids club? Fiji - a location with better diving, kids club and about the same price range as Castaway? We are not opposed to Castaway again, in fact, we will go back to Castaway - especially if we don't find anything else that meets are needs while our children are still young.
I'm not sure when we will be going again..I don't think I can talk my husband into being gone for Christmas again...but I expect to take another trip in a year or so.
Thanks for you help!! Cathy
Testimonial about Kristi Fletcher Australia, New Zealand, Asia Specialist:
Kristi,
The trip was amazing. Every pick up time that you arranged was prompt. Everybody was friendly and professional. I have already referred two people to travelwizard.com and I will personally use you again when I plan my next big trip.
Thanks for all your help.
Jamie Morley
Testimonial about Sharon Walters, Exotic Vacations, and Tours Specialist:
Hi Sharon,
The trip to Italy was amazing! We miss it quite a bit. We were blown away with everything. Thank you for all of your help! I will definitely recommend you to others and work with you personally in the future.
Sincerely, Bobby
Testimonials about Mike St. Jovite, Japan, Dubai, Maldives, Seychelles, Tahiti Specialist
Hi Michael, I want to thank you for the amazing job you did with our trip. It was truly one of the most magical trips I have ever taken. I will contact you this week with the details. Hope all is well. We will probably go to
Thanks again.
Fondly, Rosina
Testimonials about Leslie Bryant, Tahiti, Fiji, Costa Rica Specialist
Hi Leslie Thanks so much for planning the most perfect Fiji vacation! We really appreciate your help and great customer service. We have already recommended you to other people! Koro Sun was a great resort for couples. Thanks so much for the champagne. We drank it whilst watching the sun set. The accommodation was lovely. We stayed in one of the newer bures that face the garden. The room was very attractive and comfortable. The new dining rooms were great, and the food was just fantastic! The staff were friendly and made our experience wonderful. We made friends with many of them, and were invited to their houses.What an honor!
The Castaway was a great family resort. We especially enjoyed our ride in the float plane out to the resort. It was the best way to see the other islands and atolls from the air, and we felt like rock stars when we landed on the beach! The Beach front bure accommodation was just perfect. The view from our room was stunning! The food was very good and your complimentary wine was greatly appreciated! We recommended you to couple from LA, who had a bad experience with their travel agent. Again, thanks so much for all of your help. We will definitely work with you again, and we will recommend you to all of our friends, All the best, Clare and Bryson
Testimonial to Patricia Mullen, Hawaii, Mexican Riviera, Fiji and Tahiti Specialist:
Dear Patricia: Marcy and I wish to thank you immensely for the invaluable assistance you provided to us last week. The level of customer service you provided is really very difficult to find these days. I will absolutely use you again and will be sure to refer you to friends and family in the future. On that note, despite it being a year away, I mentioned that Marcy's parents want to take us and their other kids and grandkids on a vacation next summer. There will be five kids, age 3-10 and 8 adults. Probably an all inclusive in Bahamas or Virgin Islands. Any recommendations. Not too expensive and should have kids activities and day care, if possible. Thanks again for everything. You helped make a bad trip a lot better. Hope you enjoyed your trip too. Best, Josh
Testimonials about Melinda Murry, Australia, New Zealand, Fiji, Tahiti specialist:
My family and I "met" Melinda on Travel Wizard's website. I was a little worried when I first contacted her as I had always worked with a travel agent in person. I was really wrong though! Melinda "talked us into" going to Fiji and it was the best decision we ever made. Melinda was really knowledgeable about all areas of travel and helped up pick a family friendly island that met all of our needs. We fell in love with Fiji and the people and look forward to spending another vacation there. I would definitely chose to use Melinda at Travel Wizard again- and have! My son was graduating from high school this year and we wanted to go on a Eurpopean cruise. I wasn't sure if Melinda could help us as I thought maybe she only did South Pacific tours - again I was wrong. Melinda helped us find a Royal Caribbean cruise to Europe that was advertised only in Europe. I would not have even known that Royal Caribbean had such different offerings! We had a wonderful time, enjoyed being some of the only American's on the ship and of course my son had a great send off to college. Melinda has been a "great find" and and become a friend as well. We were truly lucky when we happened upon Travel Wizard's site. The Gatti Family
Testimonials about Karen Cupp, Tahiti, Fiji Vacation Specialist
Hi Karen,
Ava and I had the most absolutely wonderful time at the Jean Michel Cousteau Resort in Fiji. Everything from the bures to the people to the food to the activities was top notch! We both got certified scuba diving and had such a amazing time discovering the ocean there. It was truly our best vacation together ever and so so very healing for the two of us. It is such a nurturing environment. I can see now why they call it paradise. I could've stayed another week, easy!! I met people there who stayed 19 days and were still sad to leave it.
I want to thank you for your great help and let you know that for families seeking peace, relaxation, incredibly fun things to do, adventure and all around a vacation of great joy and beauty, this is the one.
I have to say, though, that I barely sat down and relaxed, although it was so relaxing. There was just so much to do that was enthralling and captivating. So much fun!
Their daily programs for the adults and kids, distributed each night on our turned down beds were so great and was so varied. Ava was free to do as she pleased and met a wonderful girl from Norway who she hung out with the whole time we were there. Ava was in heaven there.
So happy! and free!!
Thank you for organizing this trip for us and for being so caring in the process. I also appreciated your personal touch with the information you shared about what to expect and what to bring along.
It was so helpful and I ended up packing really well and accordingly.
I used almost everything... including and especially the wet suit, fins and mask. I could've used maybe one extra dress to put on at night. I never did laundry. I loved the people who staff the resort.
They are the sweetest people and so enjoy what they do. They are the most gracious people and I literally cried when I left.
Thanks Karen! Let me know if there are any specials that come along having to do with vacations scuba diving, such as in Kozumel, or somewhere you might know of that I could discover. If you hear of any scuba clubs worth joining, let me know. Most likely, though, and God willing, we will return to this resort next year, it was just so fabulous for us. I want to go back every year!
Thanks again,
Elizabeth DAvis
P.S. The long flight was just fine and not grueling at all!
Testimonial about Karen Cupp, Tahiti, South Pacific Vacation Specialist
Karen
We had an absolutely amazing honeymoon! Thank you so much for helping us along in the planning stages. The trip went completely perfectly. Everything was very smooth and we had no problems whatsoever. We would certainly not hesitate to recommend you to anyone looking for help planning a vacation.
Thanks again and we look forward to doing business with you in the future!. James Hawken
Hi Karen
Everything was wonderful! The only thing is that Im sad to be back home, back to work, etc. The entire trip was well planned and I did not have to worry about a thing. Thanks for your help! I will definitely use Travelwizard for future trips. Eunice
Testimonial about Karen Cupp, South Pacific, Fiji, Tahiti Vacation Specialist
Hi Karen, Sorry for the lengthy delay in responding. I've been swamped at work since our return. Thanks for checking in on us. The trip was fantastic! We loved Namale. We had a couple of days of rain, but there was lots to do in spite of it. The best thing was the people. Everyone was so nice and all of the staff knew us by first name. A very unique experience. The spa was fantastic, the food was great and we always had something to do. Tony Robbins was there and he and Tom Selleck had breakfast at the table right next to us! That was neat.
Tokoriki turned out to be a nice complement. The beach was fantastic. We did some great snorkeling and kayaking there. The only weird thing was that half the guests were from Italy and some had there kids with them. It was fine, but we were curious why so many Italians chose that particular resort. Visiting Castaway Island was cool too. The bures at both resorts exceeded our expectations.
We only had a few mishaps. When we arrived in Nadi and were awaiting our connection, we had a torrential downpour that delayed us for 2 1/2 hours. Maree, the rep from Namale kept us company and was great about showing us where to go and what to do upon our arrival. It worked out ok and we actually flew in on a tiny plane with Mark & Danielle, the managers at Namale. The second thing was a terrible storm on the day of our departure from Tokoriki. We had 6 foot waves the whole boatride back to Nadi, but we were prepared with Bonine so we made it through. . Obviously, no one can control the weather, but we were surprised with it being the dry season and all.
Thanks so much for all of your help and suggestions. We're already thinking about going back in a couple of years for our anniversary! We would definitely recommend you to prospective travelers and would love to call upon you for our future South Pacific travel needs.
Thanks again, Richard
Testimonial about Rose Lendenmann, Fiji, Tahiti, South Pacific Specialist:
Hello, We have traveled the last two years using your company, Rose Lenderman,is our travel agent, We would like you to know how much we appreciate her commitment and professionalism to her clients. Every time we book a vacation with her its right on the money. With a person like Rose on your staff you can not go wrong. Thank you Tim and Fran Metzger. P.S Please forward this to her boss so they know what an outstanding job she is doing.
Testimonial about Kristi Fletcher Asia, Australia, Tahiti, Fiji Specialist
Dear Kristi,
Our trip was absolutely amazing! You went above and beyond to put together the honeymoon that was beyond our dreams. The memories that we shared on this trip will be treasured and cherished all of our lives. I could not imagine any way more perfect to begin our lives together. I have been telling everyone how wonderful you were in putting our trip together-some have even contacted travelwizard in planning for their next trip. Mladen and I will definitely be using your services again in the future. I could not even begin to say thank you enough.
Thanks! Mladen and Denise
Testimonials about Mike St. Jovite, Fiji, Japan, Dubai, Maldives, Seychelles, Tahiti Specialist
Bula Michael,
Thank you for the welcome home email. it was so nice to be on "fiji time" but it's just been hectic since we returned. i wanted to drop you a line and tell you how much we loved the trip to matamanoa. it was the perfect honeymoon. we took advantage of all the different activities... went snorkeling, kayaked around the island, fishing, hiked to the top of the island, ate a ton of food, visited a nearby fijian village, went scuba diving for the first time, also sat around and read books, and learned to sail a catamaran. the people were so nice (fijians as well as other tourists)... we met a few people who had been to fiji a number of times and they all said matamanoa was their favorite island by far. the boat transfer there and helicopter back was a great idea. besides the bugs, the rooms were beautiful. thank you for all your help and suggestions. do you only specialize in the south pacific? i don't know when we'll have time to travel that far anytime soon but we will definitely keep you in mind when planning our next trip.
Best wishes,noel & terry
Testimonial to Nancy Nicholson South Pacific, Kenya Vacation and Tour Specialist:
Thanks Nancy, I will not forget your kindness and patience. You are a great lady and a terrific travel agent. You have been always happy to met our requests, and promptly too! So thanks for the time and the emails too. You have made looking forward and planning this trip so wonderful, perhaps planning is more fun even the trip itself, if that is possible.
If you are ever in southern California, please let me know. We would love to take you to dinner.
Sincerely,
Alan
P.S. Please pass this along to your agency.
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