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Customer Feedback and Testimonials About our Virtuoso Cruise Advisors
Two Testimonials about Viviana Gaeta, Europe, South America Luxury Cruise Specialist: Mexico, Belize, Guatemala Cruise Happy New Year! The cruise was spectacular. One of my reasons for it was to visit Mayan ruins in Mike McCallum Testimonial about Sara Ruth Baughman, Luxury Cruises, Europe, Croatia, Exotic Vacations Travel Advisor: Crystal Cruise The holiday season started off with a magnificent time aboard the Serenity and has continued bustling along at a pace that has just begun to settle. Your pre-planning of details were on target and made the voyage another one to remember. Having the electric scooter aboard really made the touring around the ship and ports a more comfortable experience. The scooter was delivered to the wrong stateroom but that was because Crystal forgot we had changed rooms to accommodate my needs. Once it was determined that the mix-up occurred, the problem was resolved and that was the only glitch during the entire adventure.
I did meet up with several passengers that I had met on previous cruise. We shared the good times and extended our acquaintances to establish a highly successful trivia team. Even Tom Turkey could not evade our brilliant answers to some very tricky questions. I used some sea time to explore the art of water color. It was an awakening to discover the new techniques. The Institute Programs have so many super selections from which to increase your own skills and explore new ones. The dinning experience in the specialty rooms were a real gourmet delight. Sharing good food with fine friends made the cruise go so quickly that I hope my next choice of cruises will be longer. Thank you for the shipboard gifts and know that they were put to good use. I look forward to greeting the New Year and hope it is a healthy one for you and yours. Private Name
Cruise arranged by Nancy Brooks, Caribbean, Europe, Cruise Specialist: Norwegian, Pride of America, Hawaii
Thank you Leslie- We had a wonderful time. I am not normally a cruise person, but the service, rooms and scenery were to die for. I don't think you can get the same sight seeing of Ann Testimonial about Sara Ruth Baughman, Luxury Cruises, Europe, Croatia, Exotic Vacations Travel Advisor: Africa, Windstar Cruise Hi Sara, It was wonderful! I will definitely be in touch when I next plan a big trip and will tell all my friends to give you a call if they are doing the same. Best,
Caitlin McLaughlin HIT Entertainment Ship inspection cruise by Nancy Brooks, Caribbean, Europe, Cruise Specialist: Silverseas Line, Silver Whisper- Mediterranean Cruise Hi Melissa, I just got back from my cruise on the “Whisper” and wanted to let you know just how incredibly wonderful it was. My husband, who is a Four Seasons 5 star kind of guy has hated any cruise we have ever been on except this one. Melissa, the product that they put out is terrific. The service, quality of food, attitude and ship were all top notch. The clientele is sophisticated, accomplished and understands the value of a true luxury experience and what Silverseas gives them. Now that I have experienced the ship, I know better who to sell to and why. I am also totally spoiled- can’t imagine sailing on anything else ever!!! J Thank you again, Nanci Brooks Two Testimonials about Viviana Gaeta, Europe, South America Luxury Cruise Specialist: Adriatic Cruise
Hi Viviana Just to say thank you for all your efforts. The Adriatic cruise was just superb. The air reservations that you set up worked very well, good planning ! KLM is a really good carrier. The flights were so long but the service was excellent in every way. Gracias otra vez, Diane McEwen Two Testimonials about Carson Watson, Luxury Cruise Specialist: Alaska, Regent Cruises
Dear Robert & Donna, When I got married last October, I was thrilled when the new hubby said he would go on my dream honeymoon: an Alaskan cruise! Naturally, I wanted, to plan the perfect trip, but not being an experienced traveler, I had no idea about how to actually going about it. I did some research online and came upon your company. My request for information was responded to with such quickness that it shocked me (in a good way!). Having worked. in customer service for a number of years, I appreciate excellent service when I get it I was assigned Carson Watson as my travel consultant and he’s a dream! I know that I must have driven him crazy with all, my e-mails and questions and panicking, but if I did, he never let it show. He always responded quickly and professionaily, but always like our trip meant as much to him, as it did to us. Since customer service seems to be deteriorating in many sectors, I wanted to take a moment to tell you how much I appreciate the service that I received from your company and from Carson in particular. He was even in contact when we got back to ask about our trip and see if we had a good time. He is an asset to your company and a pleasure to work with. I do not think that I would have gotten our trip planned without him. I would definitely recommend both your company and Carson to anyone planning an extraordinary trip. Thank You, Hope Fore Hreha We had a wonderful trip, Carson, and you arranged everything beautifully for us, especially when we thought our trip was doomed. You are an efficient problem solver and very easy to work with. You saved our trip. Thank you so very much. Testimonials about Carson Watson, Master Cruise Specialist: Alaska, American Safari Adventure Cruise
Hi Carson Just wanted to drop you a quick note to thank you for all you did with respect to my family's trip to Testimonials about Linda Barber, Italy, Amazon, Galapagos, specialist: Italy Cruise Oh my gosh! We had such a great time going through the Amalfi coast and seeing the towns! Thank you for arranging for us. It means a lot and my parents absolutely loved it. I appreciate your help and all your insight and time. We leave the ship in the morning and will fly out of Rome. I will send you some pictures soon!Thanks again, Linda!
Christian Testimonials about Jenni Malone, Hawaii, Caribbean, Mexico, Tahiti Specialist: Royal Caribbean Cruise Hi Jenni! We had the most wonderful time! Thanks again for all your hard work. We will definitely let you when we have vacations in the future! Thanks again, Ashley Forrest Testimonials about Lidia Fiandeiro, Hawaii, Caribbean, Mexico, Tahiti Specialist: Royal Caribbean Cruise
Hi Lidia, We had a wonderful time on Royal Caribbean. Once again you did a great job and I appreciate it. thanks, have a good day Angie Testimonial about Sharon Walters, Exotic Vacations, and Tours Specialist: Far East Cruise
Hi Sharon, Feedback from Ted Tedula's Client, Ted is a Mexico, Hawaii Specialist. Windstar Cruise, Caribbean cruise Testimonials about Sarah Baughman, Luxury Cruise Specialist: Crystal Cruise, Crystal Serenity, Caribbean Cruise
Dear Sara, Don’t permit the tardiness in my letter writing in any way reflect negatively on my Holiday Treasure Trip on the Crystal Serenity. The cruise was absolutely the BEST out of the eighteen cruises taken in my travel experiences. The initial step was finding you as the agent and guiding me through the myriad of adventures awaiting me onboard the elegant ship. From the first step taken aboard this cruise, the staff welcomed me like a family member, assisted me to the stateroom and acquainted me with the many amenities at my fingertips. The cabin stewardess was so accommodating to my special needs. I remember the 12 foot waves crashing into the sides of the ship and how queasy I became in this most unusual sea condition. The head waiter called my room to see if I was coming to dinner and then sent someone to check and insure the staff I was comfortable. As a single traveler, you can imagine how calming this was and what a positive impression on the first few hours of the cruise. Two hours later, the sea had calmed down and I was off to the evening of dance with the wonderful hosts aboard. Imagine one of them was from my hometown. The menus were so tailored to fit any appetite or nutritional needs that one might encounter while sailing. The service was impeccable and the table settings so inviting. The special buffets prepared for the holidays were beyond expectation. It was a treat for the pallet and the eyes as well. Matching fine wines and pre-dinner cocktails were an integral part of the dining experience. I never imagined swimming with the dolphins in the It would be difficult to overlook the keyboard lab, the computer lab and the variety of lectures that accented the time at sea. I also made it a point to partake of some of the acupuncture offered and the beauty services in the spa. I can’t imagine any greater period of shear relaxation than the experiences at the spa. Am I spoiled? You betcha I am! Your pre-cruise attention to details and my needs were the keys to this enjoyable lifetime experience. I know I will be planning another venture with you and Crystal! Testimonials about Carson Watson, Master Cruise Specialist: Egypt, Nile River Cruise & Tours
Thank you for an unforgettable once-in-a-lifetime family trip. Your responsiveness and attention to detail gave us not only a good trip but peace of mind. We had a great weekand all the details of the package in We moved in a minibus in a group of 12 and our group was very fun. The Grand Hyatt in The package was absolutely no problem for us but I can say from observation that it is very difficult physically for some. You have to walk a lot over uneven ground, up hills, up and down stairs, on and off boats, etc. For the elderly, way-out-of-shape, and parents carrying infants or toddlers it was quite a challenge and a couple times undoable. The ground is not a stroller-friendly anywhere for example. The one thing we were semi-surprised with was the amount of tipping that was expected at every turn and we even had a written guide on what was "appropriate. I'll try to find the tip guidance and send it to you. We spent in the neighborhood of $1000 on just tips over the 8 days from the bags, bus drivers, tour guide and others. The locals who "volunteer" to take your picture or be in your picture expect to be paid. The policeman on the camel we took a picture with was very cooperative and then held out his hand for money. Another example was in the hotel and on the boat. We had one guy take us to our room and show it to us and get a tip, followed 3 mins later by the baggage guy who needed a tip followed 3 mins later by the guy with the key to open our connecting doors between our two rooms. The baggage storage guy when we were leaving on the last day came over to us to remind us that he was going off duty and wouldn't be there when we left for the airport and then stood around for a tip. Egyptians are extremely friendly and polite but are not shy about asking for a tip. Even the included activities like say the camel rides and carriage rides came with advice on how much to tip them to show our appreciation. Also, in Egypt you pay to go the bathroom anywhere, from even the Five-Star hotel lobby, to public and nasty WCs out at the historical sites, to the Cairo and Aswan Airports, there were no freebies and we were always looking for valuable small change to have ready for our family's visits to the necessary room. It was a group effort as our group of 12 was always asking each other if someone had some small change for the WCs. That's a lot on tipping I know and I don't want to make it sound like it in any way ruined our fantastic trip, I just figured it was good info for you to arm people with so they're mentally ready for it. It's a cultural thing I'd say as it's just the way it is. Tipping is subtle in the Lastly, regarding security. Security was very good. There was a good mix of overt police and military everywhere and undercover cops mixed in with the tourists. As it's my biz to notice, I saw a lot of "tourists" with bulging items under their clothes and briefcases. Please ask us anything you'd like and we'll let you know if we know. Thank you very much again and we hope to do more business with you soon. What kind of John and Kathleen Testimonials about Jenni Malone, Caribbean, Mexico, Hawaii Specialist: Caribbean Cruise
Dear Jenni, it was wonderful. Everything went nice as planned. We certainly appreciate all you did. The flight, connections etc. went Testimonials about Carson Watson, Master Cruise Specialist: Regent Seven Seas Mariner, New Zealand, Tahiti Cruise, Los Angeles Good morning Just to let you know we had a simply marvellous holiday on the Seven Seas Mariner Regent cruise ship from Thank you once again for all your patience and help. Regards, Maureen H. Testimonials about Joan Smith, Master Cruise Specialist: Holland
Dear Joan:
All the arrangements were perfect and we didn't miss a flight or have one delayed. We took a sleeping pill going over and back and we eliminated any time lag problem and landed running in Hank Aberman Testimonials about MIke St. Jovite, Japan, Dubai, Maldives, Seychelles, Tahiti, Fiji and Cruise Specialist: NCL - Norwegian Jewel sailing the Michael, I'm sorry I did not get back to you sooner this week, but I just wanted to say Thank You so much for all you did to make mine and my son, Jimmy's cruise so wonderful. This was our first trip on a ship and I loved it so much I would recommend it to anybody. I have passed on your email address and Travel Wizard email address. I was talking to Shirley yesterday talking about how everyone had such a great time, I even swam with the Dolphins! Again thank you so so much, Kathy Collins Testimonials about Patricia Mullen, Hawaii, Caribbean, Mexico, Tahiti Specialist: Caribbean cruise Hey Patricia, Well we got back today from our cruise. We had a great time!! The kids enjoyed it. It went by way to fast, but I'm glad to be home and ready to sleep in my own bed!!! I am, however, going to miss having food all day long, any time I want it!! That was awesome!! We met a lot of people and really enjoyed talking to them. (People on the cruise and people working on the ship) We were so blessed to be able to go again on vacation with our friends (Lenhards) This was our 9th (i think) vacation together~~ we wouldn't have wanted to have gone with anyone else but them!!!! Anyway, thank you again for all your help!!!! Who knows you may hear from me again in the next year or so :) Take care, Scarlett Testimonials about Donna Salerno, Europe, exotic tours, and vacation specialist: Seabourn Cruise, London, England, Barcelona, Spain,
Hi Donna,
Sorry I haven’t responded sooner. When the vacation ended, I hit the ground running and have continued so. Need to start working on another get-away with you! The trip was wonderful. We loved the hotels you choose for us in It was nice to have time to relax after the cruise in Thanks so much for helping us plan a marvelous vacation and memories of a lifetime.
Private Name
Testimonials about Jenni Malone, Caribbean, Mexico, Hawaii Specialist: Caribbean Cruise
Hi Jenni,
Yes, we had a great time, thank you. And I will use you again in the future... You definitely made the trip planning less worrisome. Actually, you were the most thorough travel agent that I've ever used. So again, thank you. Chris Miller Testimonials about Linda Barber, Master Cruise Specialist: Mediterranean Cruise
Linda:
I want to thank you for a wonderful trip. Everything went perfectly! The Virtuoso complimentary excursion was great. Eti, United Travel Service - Turkey, was wonderful. Both Linda Hull and I bought Turkish rugs and we never intended to do so when we started out. Ephesus was definitely the highlight of our trip. What a spectacular site! I'm so glad we did not miss that. The cruise itinerary was perfect for the four of us. The private transfers were perfect, the guides were wonderful and very helpful. Thank you. The private excursion you arranged for us in Istanbul was wonderful! We loved Dalim (once again from United Travel Service - Istanbul). He was so informative, fun to be with, accomodating in every way. I purchased an Iznik tile at the Grand Bazaar and Linda purchased a wonderful piece of art (ink painting on a leaf!). Dalim gave us information at the Mosque, Hagia Sophia, and the Palace that was so informative, amusing and delightful. He also gave us a great insight into the country of Turkey. We have a new respect for the people of Turkey and the beauty of their country. I can not say enough about the service - it was beyond our wildest expectations! It will be an experience we talk about for years. I can not thank you enough for making this one of the most wonderful vacations we have ever been on. After our trip to Heaven ( Tahiti) the four of us never thought we would ever have another perfect vacation in every way. We were wrong. We trusted travelwizard.com again and you came through for us. I wish there was some way we could express our gratitude besides saying "Thank You." I am going to tell everyone I know what a wonderful job you did for us, about the excellent service provided by travelwizard.com. I, personally, had been looking forward to a Mediterranean cruise for so long I was afraid I had gotten my expectations too high. It was everthing I wanted it to be and so much more. When I get the pictures back I plan on developing a slide show. I will make sure to send you a copy. The ship accomodations were very nice. The food was not as good as we would have expected but there sure was plenty of it. I think the next cruise we will probably try to go back to a Princess ship. The service on Holland America was not as good as Princess. However, we do pick our cruises based on itinerary so who knows. The ship excursions we signed up for went very smoothly and we enjoyed them. However, after Dalim and Eti, it was hard for them to measure up. We like playing Bingo on the cruises. We get Bloody Mary's and enjoy ourselves. Well, this time, my husband won the Snowball Jackpot Bingo at the end of the cruise! $2800! (It didn't pay for the rug but the cost of the rug was forgotten for a few minutes! Did I tell you my husband was an economist - need I say more about cost!) All in all - it was wonderful. Thank you again. Your service was excellent. Lisa and Richard Sprinkle and Sunny and Linda Hull. Testimonial about Sharon Walters, Exotic Vacations, and Tours Specialist: Alaska - Inland Passage
Hi Sharon
Our Majestica America cruise was lovely,
The food was wonderful and the cabin excellent. We enjoyed ourselves.
I believe we will take another cruise .Thanks so much. Jeannette Testimonials about Sarah Baughman, Luxury Cruise Specialist: Crystal Cruises Sara,
We are on the boat and all checked in. The rooms are wonderful! Thank you so much for upgrading our room. The driver you set up was great too. The wedding was fabulous but didn't end until 4 am so we are all a little tired but are so excited about the cruise. I just can't thank you enough for all that you have done. Talk to you soon. Love, Janice Testimonials about Carson Watson, Luxury Cruise Specialist: Princess Cruise--Crown Princess I just returned from my vacation aboard the Crown Princess - and I had the opportunity to experience the new "Chef's Table."
This is truly a remarkable experience for our guests and you can and should recommend it to your agents - if they have guests that they feel would enjoy this experience - they should advise their passengers to approach the Maitre d' immediately upon embarkation. The Chef's Table is only done twice per week with a maximum of 12 guests per evening. What I did find out is that there is automatically a waitlist - as the Maitre d' will personally select the 12 guests to ensure that the experience is truly memorable. We had identified ourselves as being interested on the first night as we arrived in the dining room for dinner. We were told that the Chef had not yet decided on which nights he would have the dinner so we were told that we would be contacted by the Head Maitre d' to advise us if we were confirmed and if so on what night. They told us what days the Chef was thinking of having the dinner. Two nights prior to the dinner - we were approached by the Maitre d' while we were having dinner in Sabatini's - ( they must have looked up to see where we were dining - we found this a very nice personal touch)- he approached us and advised us that we were confirmed, he then advised us at what the time and location of where the group would meet. This very personal approach made us as guests feel very special. The following day letter was delivered to our stateroom - the letter reconfirmed our reservations for the Chef's Table as well as our meeting arrangements. The letter stated that we would need to be clean and showered, with freshly laundered clothes - no open toe shoes for reasons that we would be entering the kitchen while in full operation. On the scheduled night - we met at 6:45 PM at the International Cafe Atrium Area. The Head Maitre d' met us and introduced each couple by first and last name - very personal and well done. He spent about 10 minutes with us explaining the evening and the kitchen facilities we had onboard - amount of food onboard - interesting statistics were also shared. We were then escorted through the dining room and into the kitchen - where we were greeted by the Head Chef - washed our hands and were each given white kitchen coats to wear. We walked through the kitchen while in full operation - and were explained each area of the kitchen - we were then moved to an area of the kitchen not in use where we had two waiters, the Head Maitre d' and the Chef serve us five different appetizers prepared by the Chef ( he explained each appetizer as it was served) chilled champagne was also served and poured during this time. This lasted about 30 minutes - at around 7:30 pm we left the kitchen and were escorted to a set table of 12 - decorated with a large floral arrangement - and three dedicated wait staff - they were dedicated to our table only - the Chef then came out and explained the menu to us and what he was going to be serving. He was very excited to prepare our meal as this was one of the few times onboard he could creatively choose a special menu personally designed by him for us - As a Chef for a major cruise line, he explained that he must execute the standard menus for all guests that have been chosen and designed by Princess head office for all Princess ships. This is standard for all Princess Chefs in order to keep consistency throughout the fleet. This evening was his opportunity to use fresh local ingredients and go "off " the menu. He had shopped for some of the ingredients in port that day. Each course was paired with the finest of wines - and the Maitre d' stayed with the table all evening. The CHEF came out just before each course to explain each course being served. The main course was spectacular - he sat with us to have dessert - and he then personally signed a copy of the Princess Cookbook for each couple - we also received a hand written copy of the menu. At that point a photographer appeared and took a picture of each couple with the CHEF and then a group picture. The following day the pictures were delivered to our stateroom. Best regards, Brian Rademacher Testimonials about Lidia Fiandeiro, Hawaii, Caribbean, Mexico, Tahiti Specialist
The cruise was Awesome! Thanks for checking in, looking forward to planning the next one! The only bummer is catching back up at the office this morning :( Thanks for your excellent customer service. Donna
Testimonials about Lidia Fiandeiro, Hawaii, Caribbean, Mexico, Tahiti Specialist
Hi Lidia, The cruise was really nice. I loved the cabin. So did Kim. It probably will be difficult to go backward to a regular cabin the next time I cruise...but we will see what happens. It was relaxing to be away from the Swim Club and work. Donna and Sharon had a good time too. Thank you so much for all your help in making my 50th birthday celebration great. Denise Testimonials about Viviana Gaeta, South America and Cruise Specialist
Hi Viviana, I had been meaning to send you a report but was waiting to get a picture of the camera. The Paul Gauguin week was very nice and a great way to unwind after the rushing round getting organised to come away for 6 weeks and the long flight. I would say that for someone who enjoys water sports it would be absolutely magnificent. We are not into that but we enjoyed the boat, the scenary and the company. The highlight was the Virtuoso Tour. This was an excellent day out on the best island. The hosts were also great. Quite by accident we had made contact with them before either new we had a connection. They were ex brits and we got on really well. After that we had a great time in NZ doing our thing - it really is a beautiful country with minimal traffic and nice weather. The Voyager was, as usual, very good. The itinerary was a bit messed about. As you know their was a change before we left and then I guess when you book late you go where you can. Thanks again for all your efforts. The cabins were great. Don't know when we shall be travelling again - maybe Sept. 09. Regards John Testimonials about Sarah Baughman, Cruise Specialist Tahitian Princess Cruise FEB 18-28, 2008 ..Dear Bob and Donna,
I wanted to send this note to express to you my gratitude for my recent travel experience. In November of last year my husband and I were planning a trip to Hawaii for our first year anniversary vacation in February of 2008. We were considering a cruise or a multi-island trip to Hawaii. Unfortunately when I started looking on-line for cruises they were either all booked or the only availability was extremely expensive suites. During my researching I came across the travelwizard website and made a request for a call back for information. This was the first time I used a travel agent and it happened to be the best thing I ever did! Within 24 hours I received a call from Sara Ruth Baughman and explained to her my travel desires. She listened thoroughly and explained a number of options and promised to do some research into Hawaii prices. The next thing she did was explain another option to me which I would have never considered on my own. Sara told me about a 10 day cruise in Tahiti at a great price, a price that actually beat any other prices in Hawaii. She drew a picture in my mind of a beautifully romantic and exotic vacation to a place I had never been or really dreamt of but would soon find myself dreaming of it on a nightly basis until I was finally there with my husband! Her experience of Tahiti and the cruise line and her ability to comapre the option to my originally planned Hawaiian trip helped seal a new deal to what ended up being a much more exotic and once in a lifetime trip. Sara and I spoke regulary over the next couple of weeks to assure my comfort level until my husband and I were finally convinced that it was the dream vacation for our anniversary. After we purchased the tickets Sara continued to play a major part in our trip planning by sending us brochures, making suggestions of places to go and things to do while there, ideas on how to save money and reminders of things to take. Her experience and enthusiasm quickly made her name a household topic of conversation for my husband and I - we found ourselves extremely excited leading up to the trip and full of wonderful expectations. The entire trip was all she had us imagine it would be and more! It was definitely a trip to never be forgotten and she will always hold a special place in our hearts for making the experience so pleasurable. I couldn't wait to come home and share pictures with her and we talked enthusiastically about it afterwards! She made an extreme effort to inform and excite us before the trip and then share in our pleasure when it was all over. We had a wondeful time and a lot of it was due to Sara and our wonderful experience with her. I would recommend her services to anybody I talk to and defintely plan to utilize her in the future!! Many thanks! Angela Diaz Testimonials about Joan Smith, Master Cruise Specialist: Hi Joan. Took the easy way out and just put in a reply to a previous email. Joan, we had an absolutely fantastic time. Other than the Testimonials about Jenni Malone, Caribbean, Mexico, Hawaii and Cruise Specialist Jenni, we had a GREAT time!!! We definitely did a lot of resting (afternoon naps) and lots of shopping....we are now broke:) Thanks for helping us put together a great vacation that we will treasure forever!!! Diana DeGroff Testimonials about MIke St. Jovite, Japan, Dubai, Maldives, Seychelles, Tahiti, Fiji and Cruise Specialist: Hey ... "All you need is faith , hope & pixie dust ... " and a travel wizard to make your Disney Magic vacation truly magical !!! Michael, thanks again for working your magic to get us the cruise at the last minute. Most of the folks we met on board had made their Debbie L. Davis Owner, Lawson Air Conditioning & Plumbing Dear Robert & Donna, When I got married last October, I was thrilled when the new hubby said he would go on my dream honeymoon: an Alaskan cruise! Naturally, I wanted, to plan the perfect trip, but not being an experienced traveler, I had no idea about how to actually going about it. I did some research online and came upon your company. My request for information was responded to with such quickness that it shocked me (in a good way!). Having worked. in customer service for a number of years, I appreciate excellent service when I get it I was assigned Carson Watson as my travel consultant and he’s a dream! I know that I must have driven him crazy with all, my e-mails and questions and panicking, but if I did, he never let it show. He always responded quickly and professionaily, but always like our trip meant as much to him, as it did to us. Since customer service seems to be deteriorating in many sectors, I wanted to take a moment to tell you how much I appreciate the service that I received from your company and from Carson in particular. He was even in contact when we got back to ask about our trip and see if we had a good time. He is an asset to your company and a pleasure to work with. I do not think that I would have gotten our trip planned without him. I would definitely recommend both your company and Carson to anyone planning an extraordinary trip. Thank You, Hope Fore Hreha Hi Viviana,
We are back from the Honeymoon. It was a fantastic cruise and pretty close to perfect. I wanted to thank you for all the recommendations and guidance. We truly had a wonderful time and enjoyed all the accomodations, locations, and shore excursions. I think you really put us in areas that worked well for our personalities.. and wanted to relay the feedback. As I mentioned this was my first time booking a trip through an actual travel agent, and I am quite sure it won't be the last. I have your information handy as we will be planning another trip soon enough. Thanks again! James B. Testimonials about Carson Watson--Cruise Specialist We had a great time. A few wrinkles but that was to be expected. I don't know if we discussed that the stateroom upgrade from ours came with a "personal butler" and concierge service. We were discussing while on the trip if that would have been worth the upgrade price. What we found discussing with other travelers was the higher the room upgrade the better the service. For instance, you could dine in the specialty restaurants for all three meals if you were in a mini suite or higher. The service is considerably better in the specialty restaurants. Overall, I think the ship was understaffed. We filled out our report cards though so maybe with enough feedback they will tweak it. Carson, you did a great job for us getting everything together. We will definitely use your services in the future. Regards, Doug Rodermund Testimonial to Nancy Nicholson South Pacfic Consultant: Hi Nancy, Our trip was amazing and it was so nice not having to worry about any of those little details of hotels, transfers, and flights so thank you very much! The islands of Tahiti are even more beautiful than we imagined. I would definintely recommend TravelWizard and your services to friends and family. Thanks again, Testimonials about Sara Ruth Baughman, Cruises, Europe, Disney, Specialist Dear Sara,
I have been thinking about you. I have been wanting to to email you and tell you how everything went. It was great!! Our room was wonderful, however about our 3rd night we had a water leak in our room, so we moved up to a catergory 8 room with a balcony. It was sooooooooo wonderful, especially since both girls ended up sick. Meagan missed the day at I will definitely book with you again!! Everything went so smoothly and when we had the accident with the room Disney was so good to us. I have told several people about Travelwizard, so I am definitely passing the word around. I will send you some pictures soon. Thank you so much for all the work you did. Like I said before, we will be contacting you again to book another Disney cruise. I am hoping this next August. George is too, plus we will have 4 more adults and 2 more kids with us, so if you start hearing about any deals let us know. Thank you again so much!!!!! Love, Private Name Testimonials about Carson Watson, Luxury Cruise Specialist Thank You, Hope Fore Hreha We had a wonderful cruise, Carson, and you arranged everything beautifully for us, especially when we thought our trip was doomed. You are an efficient problem solver and very easy to work with. You saved our trip. Testimonials:, Europe, exotic tours, luxury cruises and vacation specialist: Hi, We had the times of our lives. AMAZING Cruise. We will talk soon. Sooooo tired. Gotta play with my dogs. Thanks again Richard. We can't thank you enough. We're gonna be sending everyone we know your way when its time to travel.
Private name
Testimonial to Viviana Gaeta our South America and Galapagos Islands Specialist:
Dear Viviana: just wanted to let you know that we had a FANTASTIC cruise. The hotels you picked were superb. They were all close to downtown. shopping and restaurants. All within walking distance. I give the operators an A+. We were met at each location on time, professional guides who knew their subject, great drivers and vehicles were clean. This was the best cruise we have had. Thanks to your great planning and price too. you will hear from me again. Once again thie was a trip of a lifetime. mailed the customer feedback too. Keep in touch. Gwen Davidson Testimonials about Melinda Murry, Luxury Cruises, Australia, New Zealand, Fiji, Tahiti specialist: My family and I "met" Melinda on Travel Wizard's website. I was a little worried when I first contacted her as I had always worked with a travel agent in person. I was really wrong though! Melinda "talked us into" going to Fiji and it was the best decision we ever made. Melinda was really knowledgeable about all areas of travel and helped up pick a family friendly island that met all of our needs. We fell in love with Fiji and the people and look forward to spending another vacation there. I would definitely chose to use Melinda at Travel Wizard again- and have! My son was graduating from high school this year and we wanted to go on a Eurpopean cruise. I wasn't sure if Melinda could help us as I thought maybe she only did South Pacific tours - again I was wrong. Melinda helped us find a Royal Caribbean cruise to Europe that was advertised only in Europe. I would not have even known that Royal Caribbean had such different offerings! We had a wonderful time, enjoyed being some of the only American's on the ship and of course my son had a great send off to college. Melinda has been a "great find" and and become a friend as well. We were truly lucky when we happened upon Travel Wizard's site. The Gatti Family Testimonials about MIke St. Jovite, Japan, Dubai, Maldives, Seychelles, Tahiti Specialist
Thanks Michael! We had a wonderful trip - we're actually still in Seattle at the airport waiting to come home. The cruise was fantastic, and the penthouse was absolutely the way to go. If we do the again, we'll certainly be going the Penthouse route again. We made some very nice friends amongst the crew too, so it was a blast.
Cheers! Damon
Hello,
I just wanted to thank you for what you did for the families on the Montel Williams show. I am speeking about the families that have loved ones serving in Iraq. I know that it is a tax deduction,etc. but it is still nice to know that the people/companies who are in the position to do so are helping these soldiers and their families. Thanks again, Walter Kendall, Jr Testimonials about Carson Watson--Cruise Specialist "Hi Carson, We had a great time on the cruise to and from Mexico. With the weather, we had to completely skip Key West and headed straight for Calica. So while it was a long time at sea, we did have a great time. (Plus somehow until the Saturday before, I misunderstood thinking we'd return to MIA Thursday morning... instead of Friday morning.) Carnival's Fascination cruise was great and certainly a lot of FUN. They had a nice blend of activities that appealed to Tyler as a tot, me and certainly my mom. Thanks again for your help, your professionalism and for rescuing a trip that we almost scrapped! Keyra" Testimonials about Donna Salerno, Europe, exotic tours, and luxury cruise vacation specialist: Hi Donna!
What a wonderful cruise! You made it so easy and everything worked out so well. It was the first time we booked via the internet but loved the personal touches you did with phone calls, emails and answering every question we had!
Santorini was beautiful, the hotel was fabulous. We really enjoyed our suite, they put rose petals on the bed in a shape of a heart. Every evening with turndown we got chocolates and bottled water. We really liked that. They also had a computer set up, which is how we were able to contact you. We took their van into Fira and to the beach. On the last day, we rented a 4-wheeler and tooled around the island. We loved the hotel and would definitely stay there again. You matched us up perfectly!
I found my most FAVORITE restaurant of the entire trip in Elounda as we were walking through. I can't remember the name of it, but the food was delicious and the view fabulous.
In Crete we liked the one day tour to the ruins in Heraklion. Very interesting and informative.
We really liked Athens a lot. The hotel you picked for us was so nice, in a GREAT spot, and convenient to everything. We got lost for about 2 hours in the Plaka. There were many more streets than the map let on! We learned our way around and did well for the remainder of our stay.
The tours you booked for us were fantastic! We liked the Athens day tour and visiting the Acropolis was a highlight. It meant so much more, seeing it with the guide; so they could explain the history and the culture of what was going on at the time. The Cape Sounion tour was a beautiful drive along the coast, thanks for your suggestions. Our tourguide also wrote a book on Greek Mythology, which we purchased and had her sign. Overall we had a WONDERFUL trip!! Your quick and assuring responses while we were there was great. We enjoyed ourselves so much and thinking of where our next adventure will bring us. Will definitely call you when we decide!
Thank You for everything!!!
Testimonial about Linda Barber, Hawaii, Alaska, Exotic Vacations and Luxury Cruise Specialist Linda, I don't know where to begin. The trip was absolutely perfect from the moment I left my house until I returned. Celebrity is a great cruise line and I would definitely join them on another cruise. The tour at Ephesus was magnificent and my guide in Rome, Francesca, was amazing. I am so glad you recommended a private tour - I felt like a "celebrity". It will be a while before I come back to reality (even if I'm back at work this morning). Thank you so much! Penny
Dear Carson, Just in confirmation of our phone chat this morning, we want to thank you for your kind message that you left a couple of days ago, but more importantly we wish to confirm our very sincere thanks for your professionalism and continued interest in how our trip went. All your arrangements went like clockwork, the flights were fine, and the transfers and cruise were wonderful, as was the Rocky Mountaineer trip. Your arrangements for hotel accommodation were also spot on, but the hotels let themselves down in many ways, which I will let you know about in a few days, when I have a little more time. However, we were very impressed with how you made all arrangements so easy for us. As we mentioned to you, you are on top of our list for future travel arrangements in this part of the world, and I would not be surprised if others follow suit in the future, because we have sung your praises to many people over the past few months. We wish you all the very best in your future endeavours, and hope that we can meet up with you some day soon, as well as call on your professionalism again in the not too distant future, Very kind regards, and much appreciation, Ann and Rod Chick" Hi Viviana, The cruises were great, the weather not so good. Your bookings were flawless (as always) with transfers, flights and hotels merging smoothly without any hassels. Many thanks! We have talked about doing something different for Christmas/New Year..... like going somewhere. Possibly, you have a personal experience feedback from your clients. Your thoughts when time permits. Until next time Roland & Yvonne Hi Joan, Testimonial about Sarah Baugman, Luxury Cruise Specialist This is a note to compliment your agent Sara Baughman. Sara has handled two trips for me – last year on the Seven Seas Voyager from If my plans call for future travel you can be assured I will call Sara. O. Jules Romary of Jupiter, FL Hi Michael I am actually sitting at the airport with my wife in Tokyo. The cruise was truly magic and amazing! You precise planning made it all the more the more enjoyable. Thanks again for the great work! Im happy to serve as a reference if you ever neen one. Future Graphics, LLC. Called you this Am to tell you what a great time we all had. Everything was handled to perfection. The kids had a ball . Between dressing up and eating the gourmet food they'll never be the same! We never got to Anchorage because there was a bad rainstorm which flooded the road so they brought us back to Fairbanks by bus and they flew us to Anchorage( didn't mind that at all) where a bus was waiting to drive us to Seward and the ship. Even though the rest of the family didn't see Anchorage we were all delighted by their decision. The ship was wonderful in every way; the food, the friendliness, the shows ( Cirque d'soleil for one), the accommodations, etc.. Just wanted to thank you! It was FABULOUS. Princess is by far the nicest cruise line we have been on. Service was impeccable. The ship was gorgeous. The food was fantastic. The weather was perfect. We will definitely consider Princess again. Thanks for all your help. Our cabin view was between 2 lifeboats, which made us the luckiest cabin on that level. It was plenty of a view as we were at sea a lot. Someone mentioned to my mom that we must have a great travel agent to get us those cabins. --Thanks! We are sorry to be back but maybe we will go again this spring! "Hi Viviana, The cruise trip was a success. Only Ivan, Marina and I made it, because at the last minute Aaron had school engagements he couldn't miss. The children truly enjoyed it very much and so did I. All went very well. The ship, the excursions and all Galapagos have to offer. There were several families with children of similar ages as mine so everybody mingled very well. We enjoyed all we could, the walks, the snorkeling, the sightseeing and the company on board. To me the best was the fauna … that you get so close and can observe well. And what can I tell you of a week of no noise, … buildings, … only the ocean … wonderful species … sunsets … We all returned feeling younger and very happy. A hug, Dear Donna.... China is an amazing country. We really appreciate all your hard work in organizing this for us. You did a wonderful job! We had an idea of what we were going there is see and do, but this was fantastic! Talk with you soon for the next adventure. Private Client Testimonial about Carson Watson our Luxury Cruise Specialist Dear Sir, Our trip was wonderful! We had a great time (except for the storm on the first night) and lots of sunshine. The ship was beautiful and clean at all times. Being novice travelers we failed to take advantage of all the VIP amenities that were available to us. We enjoyed our large suite but did not realize that our patio door could only be open when we were in port. We got brave and opened it when we were in Glacier Bay. All the other cabins were opened, too so I guess that was OK! We decided that we prefer meal times more than Freestyle Cruising. It is fun to meet people at dinner and get to know your wait staff. There were only 4 places to eat on "THE PEARL" that did not charge a surcharge. You had to have reservations at the other places and they were often booked up. Also there was only one dining area that was open 24 hours and it did not have comfort foods (like pizza, burgers, French fries, ice cream, sandwiches, etc.) that you sometimes get a craving for late at night or mid-afternoon. It was actually quite small considering the number of people on the cruise. The shows were excellent and we had lots of free time to just explore. We didn't see any whales or wildlife on this trip. If we go back to Alaska some day, we will definitely choose different shore excursions. Thank you for all your help and for staying in touch. We think you were super. Next time I will keep the room you selected for us. Best Wishes, John and Sharon Hyde" PS: If you haven't heard from Fred, I have the feeling you might get a similarly enthusiastic report from him! of boating facilities, good food, and especially a really fine tour guide |
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