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Customer Feedback and Testimonials About our Virtuoso Cruise Advisors
Cairo, Egypt feedback from Mike St.Jovite, one of our Exotic destination travel advisors: Egypt, Nile River Cruise,
Hi Mike, We want to say "Thank You" for the wonderful job you did in planning our trip and itinerary in All of our accommodations were wonderful! Four Seasons at the We ran into very few Americans there, mostly British, Germans, Russians and Japanese. I think we made only one adjustment during the entire visit, which is amazing considering the intricacies of our schedule. You truly did a great job! We saw as much of the "important Sights" that you can see in the amount of time had in We also want to compliment you on your choice of using Egyptian Express as our "day to day" interface. They were amazing! Not one time was anyone not there when they should be, or late or any problem at all. We totally enjoyed our "Tour Leader" Ayman Gaballa, (even though it was just Dave & I) as well as both of our Private Guides and all of our drivers. Even the Security Officers who were with us while touring Sharm El Sheikh and on our drive to St. Catherine's Monastery were wonderful. I don't know who chose our Guide for The Sharm El Sheikh, Four Seasons property was a sight to behold! Words can not describe just how beautiful it is. Not to exclude anyone anyone, our Guide there, Akmed, was wonderful, as well. I'm forwarding you an e-mail that I sent to the President of Egyptian Express to let them know what a great job they did, as an agent, hired by you, and Travel Wizard. Also, I think it's important for you to know that when you arrange a trip for someone like us, to travel to If you have any questions or want any additional information, please call me. We are an "extremely" positive reference for Trip to on our experience there. Best Regards, Mike & Dave Two Testimonials about Viviana Gaeta, Europe, South America Luxury Cruise Specialist: Mexico, Belize, Guatemala Cruise Happy New Year! The cruise was spectacular. One of my reasons for it was to visit Mayan ruins in Mike McCallum Testimonial about Sara Ruth Baughman, Luxury Cruises, Europe, Croatia, Exotic Vacations Travel Advisor: Crystal Cruise The holiday season started off with a magnificent time aboard the Serenity and has continued bustling along at a pace that has just begun to settle. Your pre-planning of details were on target and made the voyage another one to remember. Having the electric scooter aboard really made the touring around the ship and ports a more comfortable experience. The scooter was delivered to the wrong stateroom but that was because Crystal forgot we had changed rooms to accommodate my needs. Once it was determined that the mix-up occurred, the problem was resolved and that was the only glitch during the entire adventure.
I did meet up with several passengers that I had met on previous cruise. We shared the good times and extended our acquaintances to establish a highly successful trivia team. Even Tom Turkey could not evade our brilliant answers to some very tricky questions. I used some sea time to explore the art of water color. It was an awakening to discover the new techniques. The Institute Programs have so many super selections from which to increase your own skills and explore new ones. The dinning experience in the specialty rooms were a real gourmet delight. Sharing good food with fine friends made the cruise go so quickly that I hope my next choice of cruises will be longer. Thank you for the shipboard gifts and know that they were put to good use. I look forward to greeting the New Year and hope it is a healthy one for you and yours. Private Name
Cruise arranged by Nancy Brooks, Caribbean, Europe, Cruise Specialist: Norwegian, Pride of America, Hawaii
Thank you Leslie- We had a wonderful time. I am not normally a cruise person, but the service, rooms and scenery were to die for. I don't think you can get the same sight seeing of Ann Testimonial about Sara Ruth Baughman, Luxury Cruises, Europe, Croatia, Exotic Vacations Travel Advisor: Africa, Windstar Cruise Hi Sara, It was wonderful! I will definitely be in touch when I next plan a big trip and will tell all my friends to give you a call if they are doing the same. Best,
Caitlin McLaughlin HIT Entertainment Ship inspection cruise by Nancy Brooks, Caribbean, Europe, Cruise Specialist: Silverseas Line, Silver Whisper- Mediterranean Cruise Hi Melissa, I just got back from my cruise on the “Whisper” and wanted to let you know just how incredibly wonderful it was. My husband, who is a Four Seasons 5 star kind of guy has hated any cruise we have ever been on except this one. Melissa, the product that they put out is terrific. The service, quality of food, attitude and ship were all top notch. The clientele is sophisticated, accomplished and understands the value of a true luxury experience and what Silverseas gives them. Now that I have experienced the ship, I know better who to sell to and why. I am also totally spoiled- can’t imagine sailing on anything else ever!!! J Thank you again, Nanci Brooks Two Testimonials about Viviana Gaeta, Europe, South America Luxury Cruise Specialist: Adriatic Cruise
Hi Viviana Just to say thank you for all your efforts. The Adriatic cruise was just superb. The air reservations that you set up worked very well, good planning ! KLM is a really good carrier. The flights were so long but the service was excellent in every way. Gracias otra vez, Diane McEwen Testimonials about Linda Barber, Italy, Amazon, Galapagos, specialist: Italy Cruise Oh my gosh! We had such a great time going through the Amalfi coast and seeing the towns! Thank you for arranging for us. It means a lot and my parents absolutely loved it. I appreciate your help and all your insight and time. We leave the ship in the morning and will fly out of Rome. I will send you some pictures soon!Thanks again, Linda!
Christian Testimonials about Jenni Malone, Hawaii, Caribbean, Mexico, Tahiti Specialist: Royal Caribbean Cruise Hi Jenni! We had the most wonderful time! Thanks again for all your hard work. We will definitely let you when we have vacations in the future! Thanks again, Ashley Forrest Testimonials about Lidia Fiandeiro, Hawaii, Caribbean, Mexico, Tahiti Specialist: Royal Caribbean Cruise
Hi Lidia, We had a wonderful time on Royal Caribbean. Once again you did a great job and I appreciate it. thanks, have a good day Angie Testimonial about Sharon Walters, Exotic Vacations, and Tours Specialist: Far East Cruise
Hi Sharon, Feedback from Ted Tedula's Client, Ted is a Mexico, Hawaii Specialist. Windstar Cruise, Caribbean cruise Testimonials about Sarah Baughman, Luxury Cruise Specialist: Crystal Cruise, Crystal Serenity, Caribbean Cruise
Dear Sara, Don’t permit the tardiness in my letter writing in any way reflect negatively on my Holiday Treasure Trip on the Crystal Serenity. The cruise was absolutely the BEST out of the eighteen cruises taken in my travel experiences. The initial step was finding you as the agent and guiding me through the myriad of adventures awaiting me onboard the elegant ship. From the first step taken aboard this cruise, the staff welcomed me like a family member, assisted me to the stateroom and acquainted me with the many amenities at my fingertips. The cabin stewardess was so accommodating to my special needs. I remember the 12 foot waves crashing into the sides of the ship and how queasy I became in this most unusual sea condition. The head waiter called my room to see if I was coming to dinner and then sent someone to check and insure the staff I was comfortable. As a single traveler, you can imagine how calming this was and what a positive impression on the first few hours of the cruise. Two hours later, the sea had calmed down and I was off to the evening of dance with the wonderful hosts aboard. Imagine one of them was from my hometown. The menus were so tailored to fit any appetite or nutritional needs that one might encounter while sailing. The service was impeccable and the table settings so inviting. The special buffets prepared for the holidays were beyond expectation. It was a treat for the pallet and the eyes as well. Matching fine wines and pre-dinner cocktails were an integral part of the dining experience. I never imagined swimming with the dolphins in the It would be difficult to overlook the keyboard lab, the computer lab and the variety of lectures that accented the time at sea. I also made it a point to partake of some of the acupuncture offered and the beauty services in the spa. I can’t imagine any greater period of shear relaxation than the experiences at the spa. Am I spoiled? You betcha I am! Your pre-cruise attention to details and my needs were the keys to this enjoyable lifetime experience. I know I will be planning another venture with you and Crystal! Testimonials about Jenni Malone, Caribbean, Mexico, Hawaii Specialist: Caribbean Cruise
Dear Jenni, it was wonderful. Everything went nice as planned. We certainly appreciate all you did. The flight, connections etc. went Testimonials about Joan Smith, Master Cruise Specialist: Holland
Dear Joan:
All the arrangements were perfect and we didn't miss a flight or have one delayed. We took a sleeping pill going over and back and we eliminated any time lag problem and landed running in Hank Aberman Testimonials about MIke St. Jovite, Japan, Dubai, Maldives, Seychelles, Tahiti, Fiji and Cruise Specialist: NCL - Norwegian Jewel sailing the Michael, I'm sorry I did not get back to you sooner this week, but I just wanted to say Thank You so much for all you did to make mine and my son, Jimmy's cruise so wonderful. This was our first trip on a ship and I loved it so much I would recommend it to anybody. I have passed on your email address and Travel Wizard email address. I was talking to Shirley yesterday talking about how everyone had such a great time, I even swam with the Dolphins! Again thank you so so much, Kathy Collins Testimonials about Patricia Mullen, Hawaii, Caribbean, Mexico, Tahiti Specialist: Caribbean cruise Hey Patricia, Well we got back today from our cruise. We had a great time!! The kids enjoyed it. It went by way to fast, but I'm glad to be home and ready to sleep in my own bed!!! I am, however, going to miss having food all day long, any time I want it!! That was awesome!! We met a lot of people and really enjoyed talking to them. (People on the cruise and people working on the ship) We were so blessed to be able to go again on vacation with our friends (Lenhards) This was our 9th (i think) vacation together~~ we wouldn't have wanted to have gone with anyone else but them!!!! Anyway, thank you again for all your help!!!! Who knows you may hear from me again in the next year or so :) Take care, Scarlett Testimonials about Jenni Malone, Caribbean, Mexico, Hawaii Specialist: Caribbean Cruise
Hi Jenni,
Yes, we had a great time, thank you. And I will use you again in the future... You definitely made the trip planning less worrisome. Actually, you were the most thorough travel agent that I've ever used. So again, thank you. Chris Miller Testimonials about Linda Barber, Master Cruise Specialist: Mediterranean Cruise
Linda:
I want to thank you for a wonderful trip. Everything went perfectly! The Virtuoso complimentary excursion was great. Eti, United Travel Service - Turkey, was wonderful. Both Linda Hull and I bought Turkish rugs and we never intended to do so when we started out. Ephesus was definitely the highlight of our trip. What a spectacular site! I'm so glad we did not miss that. The cruise itinerary was perfect for the four of us. The private transfers were perfect, the guides were wonderful and very helpful. Thank you. The private excursion you arranged for us in Istanbul was wonderful! We loved Dalim (once again from United Travel Service - Istanbul). He was so informative, fun to be with, accomodating in every way. I purchased an Iznik tile at the Grand Bazaar and Linda purchased a wonderful piece of art (ink painting on a leaf!). Dalim gave us information at the Mosque, Hagia Sophia, and the Palace that was so informative, amusing and delightful. He also gave us a great insight into the country of Turkey. We have a new respect for the people of Turkey and the beauty of their country. I can not say enough about the service - it was beyond our wildest expectations! It will be an experience we talk about for years. I can not thank you enough for making this one of the most wonderful vacations we have ever been on. After our trip to Heaven ( Tahiti) the four of us never thought we would ever have another perfect vacation in every way. We were wrong. We trusted travelwizard.com again and you came through for us. I wish there was some way we could express our gratitude besides saying "Thank You." I am going to tell everyone I know what a wonderful job you did for us, about the excellent service provided by travelwizard.com. I, personally, had been looking forward to a Mediterranean cruise for so long I was afraid I had gotten my expectations too high. It was everthing I wanted it to be and so much more. When I get the pictures back I plan on developing a slide show. I will make sure to send you a copy. The ship accomodations were very nice. The food was not as good as we would have expected but there sure was plenty of it. I think the next cruise we will probably try to go back to a Princess ship. The service on Holland America was not as good as Princess. However, we do pick our cruises based on itinerary so who knows. The ship excursions we signed up for went very smoothly and we enjoyed them. However, after Dalim and Eti, it was hard for them to measure up. We like playing Bingo on the cruises. We get Bloody Mary's and enjoy ourselves. Well, this time, my husband won the Snowball Jackpot Bingo at the end of the cruise! $2800! (It didn't pay for the rug but the cost of the rug was forgotten for a few minutes! Did I tell you my husband was an economist - need I say more about cost!) All in all - it was wonderful. Thank you again. Your service was excellent. Lisa and Richard Sprinkle and Sunny and Linda Hull. Testimonial about Sharon Walters, Exotic Vacations, and Tours Specialist: Alaska - Inland Passage
Hi Sharon
Our Majestica America cruise was lovely,
The food was wonderful and the cabin excellent. We enjoyed ourselves.
I believe we will take another cruise .Thanks so much. Jeannette Testimonials about Sarah Baughman, Luxury Cruise Specialist: Crystal Cruises Sara,
We are on the boat and all checked in. The rooms are wonderful! Thank you so much for upgrading our room. The driver you set up was great too. The wedding was fabulous but didn't end until 4 am so we are all a little tired but are so excited about the cruise. I just can't thank you enough for all that you have done. Talk to you soon. Love, Janice
Testimonials about Lidia Fiandeiro, Hawaii, Caribbean, Mexico, Tahiti Specialist
The cruise was Awesome! Thanks for checking in, looking forward to planning the next one! The only bummer is catching back up at the office this morning :( Thanks for your excellent customer service. Donna
Testimonials about Lidia Fiandeiro, Hawaii, Caribbean, Mexico, Tahiti Specialist
Hi Lidia, The cruise was really nice. I loved the cabin. So did Kim. It probably will be difficult to go backward to a regular cabin the next time I cruise...but we will see what happens. It was relaxing to be away from the Swim Club and work. Donna and Sharon had a good time too. Thank you so much for all your help in making my 50th birthday celebration great. Denise Testimonials about Viviana Gaeta, South America and Cruise Specialist
Hi Viviana, I had been meaning to send you a report but was waiting to get a picture of the camera. The Paul Gauguin week was very nice and a great way to unwind after the rushing round getting organised to come away for 6 weeks and the long flight. I would say that for someone who enjoys water sports it would be absolutely magnificent. We are not into that but we enjoyed the boat, the scenary and the company. The highlight was the Virtuoso Tour. This was an excellent day out on the best island. The hosts were also great. Quite by accident we had made contact with them before either new we had a connection. They were ex brits and we got on really well. After that we had a great time in NZ doing our thing - it really is a beautiful country with minimal traffic and nice weather. The Voyager was, as usual, very good. The itinerary was a bit messed about. As you know their was a change before we left and then I guess when you book late you go where you can. Thanks again for all your efforts. The cabins were great. Don't know when we shall be travelling again - maybe Sept. 09. Regards John Testimonials about Sarah Baughman, Cruise Specialist Tahitian Princess Cruise FEB 18-28, 2008 ..Dear Bob and Donna,
I wanted to send this note to express to you my gratitude for my recent travel experience. In November of last year my husband and I were planning a trip to Hawaii for our first year anniversary vacation in February of 2008. We were considering a cruise or a multi-island trip to Hawaii. Unfortunately when I started looking on-line for cruises they were either all booked or the only availability was extremely expensive suites. During my researching I came across the travelwizard website and made a request for a call back for information. This was the first time I used a travel agent and it happened to be the best thing I ever did! Within 24 hours I received a call from Sara Ruth Baughman and explained to her my travel desires. She listened thoroughly and explained a number of options and promised to do some research into Hawaii prices. The next thing she did was explain another option to me which I would have never considered on my own. Sara told me about a 10 day cruise in Tahiti at a great price, a price that actually beat any other prices in Hawaii. She drew a picture in my mind of a beautifully romantic and exotic vacation to a place I had never been or really dreamt of but would soon find myself dreaming of it on a nightly basis until I was finally there with my husband! Her experience of Tahiti and the cruise line and her ability to comapre the option to my originally planned Hawaiian trip helped seal a new deal to what ended up being a much more exotic and once in a lifetime trip. Sara and I spoke regulary over the next couple of weeks to assure my comfort level until my husband and I were finally convinced that it was the dream vacation for our anniversary. After we purchased the tickets Sara continued to play a major part in our trip planning by sending us brochures, making suggestions of places to go and things to do while there, ideas on how to save money and reminders of things to take. Her experience and enthusiasm quickly made her name a household topic of conversation for my husband and I - we found ourselves extremely excited leading up to the trip and full of wonderful expectations. The entire trip was all she had us imagine it would be and more! It was definitely a trip to never be forgotten and she will always hold a special place in our hearts for making the experience so pleasurable. I couldn't wait to come home and share pictures with her and we talked enthusiastically about it afterwards! She made an extreme effort to inform and excite us before the trip and then share in our pleasure when it was all over. We had a wondeful time and a lot of it was due to Sara and our wonderful experience with her. I would recommend her services to anybody I talk to and defintely plan to utilize her in the future!! Many thanks! Angela Diaz Testimonials about Joan Smith, Master Cruise Specialist: Hi Joan. Took the easy way out and just put in a reply to a previous email. Joan, we had an absolutely fantastic time. Other than the Testimonials about Jenni Malone, Caribbean, Mexico, Hawaii and Cruise Specialist Jenni, we had a GREAT time!!! We definitely did a lot of resting (afternoon naps) and lots of shopping....we are now broke:) Thanks for helping us put together a great vacation that we will treasure forever!!! Diana DeGroff Testimonials about MIke St. Jovite, Japan, Dubai, Maldives, Seychelles, Tahiti, Fiji and Cruise Specialist: Hey ... "All you need is faith , hope & pixie dust ... " and a travel wizard to make your Disney Magic vacation truly magical !!! Michael, thanks again for working your magic to get us the cruise at the last minute. Most of the folks we met on board had made their Debbie L. Davis Owner, Lawson Air Conditioning & Plumbing Testimonials about Nancy Neiman, Fiji, Tahiti, Australia and Cruise Specialist Hi Nancy, Oh! And at first, I thought I'd be able to book all our arrangements online as I normally would for a trip, but trust me, it's next to impossible with all the tiny connecting boats/planes/helicopters, etc. I stumbled upon travelwizard.com and ended up using their Tahiti specialist (Nancy - she's AWESOME!!!!! She spent SO MUCH TIME with me planning this thing, didn't push any cruises on me at all, and it's free. ASK FOR NANCY and you won't be sorry! I'm so glad I had her advice and help!) Anyway - Nancy Neimann at travelwizard.com rocked. Look her up at: NNeimann@travelwizard.com and make your life a LOT easier. Hi Viviana,
We are back from the Honeymoon. It was a fantastic cruise and pretty close to perfect. I wanted to thank you for all the recommendations and guidance. We truly had a wonderful time and enjoyed all the accomodations, locations, and shore excursions. I think you really put us in areas that worked well for our personalities.. and wanted to relay the feedback. As I mentioned this was my first time booking a trip through an actual travel agent, and I am quite sure it won't be the last. I have your information handy as we will be planning another trip soon enough. Thanks again! James B. Testimonials about Sara Ruth Baughman, Cruises, Europe, Disney, Specialist Dear Sara, Hi, We had the times of our lives. AMAZING Cruise. We will talk soon. Sooooo tired. Gotta play with my dogs. Thanks again Richard. We can't thank you enough. We're gonna be sending everyone we know your way when its time to travel.
Private name
Testimonial to Viviana Gaeta our South America and Galapagos Islands Specialist:
Dear Viviana: just wanted to let you know that we had a FANTASTIC cruise. The hotels you picked were superb. They were all close to downtown. shopping and restaurants. All within walking distance. I give the operators an A+. We were met at each location on time, professional guides who knew their subject, great drivers and vehicles were clean. This was the best cruise we have had. Thanks to your great planning and price too. you will hear from me again. Once again thie was a trip of a lifetime. mailed the customer feedback too. Keep in touch. Gwen Davidson Testimonials about Melinda Murry, Luxury Cruises, Australia, New Zealand, Fiji, Tahiti specialist: My family and I "met" Melinda on Travel Wizard's website. I was a little worried when I first contacted her as I had always worked with a travel agent in person. I was really wrong though! Melinda "talked us into" going to Fiji and it was the best decision we ever made. Melinda was really knowledgeable about all areas of travel and helped up pick a family friendly island that met all of our needs. We fell in love with Fiji and the people and look forward to spending another vacation there. I would definitely chose to use Melinda at Travel Wizard again- and have! My son was graduating from high school this year and we wanted to go on a Eurpopean cruise. I wasn't sure if Melinda could help us as I thought maybe she only did South Pacific tours - again I was wrong. Melinda helped us find a Royal Caribbean cruise to Europe that was advertised only in Europe. I would not have even known that Royal Caribbean had such different offerings! We had a wonderful time, enjoyed being some of the only American's on the ship and of course my son had a great send off to college. Melinda has been a "great find" and and become a friend as well. We were truly lucky when we happened upon Travel Wizard's site. The Gatti Family Testimonials about MIke St. Jovite, Japan, Dubai, Maldives, Seychelles, Tahiti Specialist
Thanks Michael! We had a wonderful trip - we're actually still in Seattle at the airport waiting to come home. The cruise was fantastic, and the penthouse was absolutely the way to go. If we do the again, we'll certainly be going the Penthouse route again. We made some very nice friends amongst the crew too, so it was a blast.
Cheers! Damon
Hello,
I just wanted to thank you for what you did for the families on the Montel Williams show. I am speeking about the families that have loved ones serving in Iraq. I know that it is a tax deduction,etc. but it is still nice to know that the people/companies who are in the position to do so are helping these soldiers and their families. Thanks again, Walter Kendall, Jr Testimonial about Linda Barber, Hawaii, Alaska, Exotic Vacations and Luxury Cruise Specialist Linda, I don't know where to begin. The trip was absolutely perfect from the moment I left my house until I returned. Celebrity is a great cruise line and I would definitely join them on another cruise. The tour at Ephesus was magnificent and my guide in Rome, Francesca, was amazing. I am so glad you recommended a private tour - I felt like a "celebrity". It will be a while before I come back to reality (even if I'm back at work this morning). Thank you so much! Penny
Hi Viviana, The cruises were great, the weather not so good. Your bookings were flawless (as always) with transfers, flights and hotels merging smoothly without any hassels. Many thanks! We have talked about doing something different for Christmas/New Year..... like going somewhere. Possibly, you have a personal experience feedback from your clients. Your thoughts when time permits. Until next time Roland & Yvonne Hi Joan, Testimonial about Sarah Baugman, Luxury Cruise Specialist This is a note to compliment your agent Sara Baughman. Sara has handled two trips for me – last year on the Seven Seas Voyager from If my plans call for future travel you can be assured I will call Sara. O. Jules Romary of Jupiter, FL Hi Michael I am actually sitting at the airport with my wife in Tokyo. The cruise was truly magic and amazing! You precise planning made it all the more the more enjoyable. Thanks again for the great work! Im happy to serve as a reference if you ever neen one. Future Graphics, LLC. Called you this Am to tell you what a great time we all had. Everything was handled to perfection. The kids had a ball . Between dressing up and eating the gourmet food they'll never be the same! We never got to Anchorage because there was a bad rainstorm which flooded the road so they brought us back to Fairbanks by bus and they flew us to Anchorage( didn't mind that at all) where a bus was waiting to drive us to Seward and the ship. Even though the rest of the family didn't see Anchorage we were all delighted by their decision. The ship was wonderful in every way; the food, the friendliness, the shows ( Cirque d'soleil for one), the accommodations, etc.. Just wanted to thank you! "Hi Viviana, The cruise trip was a success. Only Ivan, Marina and I made it, because at the last minute Aaron had school engagements he couldn't miss. The children truly enjoyed it very much and so did I. All went very well. The ship, the excursions and all Galapagos have to offer. There were several families with children of similar ages as mine so everybody mingled very well. We enjoyed all we could, the walks, the snorkeling, the sightseeing and the company on board. To me the best was the fauna … that you get so close and can observe well. And what can I tell you of a week of no noise, … buildings, … only the ocean … wonderful species … sunsets … We all returned feeling younger and very happy. A hug, PS: If you haven't heard from Fred, I have the feeling you might get a similarly enthusiastic report from him! of boating facilities, good food, and especially a really fine tour guide |
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