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Customer Feedback About Mexico and Our Mexico Travel Advisors Testimonials about Lidia Fiandeiro, Hawaii, Mexico, Caribbean, Tahiti Specialist: Ixtapa, Clubmed
Hi Lidia, We had a wonderful vacation at Clubmed Ixtapa. We also got lucky as they were really under occupied (only 70 guests in the village, with capacity of 900!). Needless to say we got a lot of personal attention. Majority of other families were also with kids, so we felt very comfortable there, and our daughter really enjoyed all the activities, playgrounds, walking on the beach and swimming in the pool. We also put her into their Baby Club for a few hours to enjoy some tennis together. Overall, I'd say this was the ideal vacation place for us to go to as a family and the only downside was that we'd wish we stayed longer than 4 nights. Thanks again for helping us with this vacation. -Irene Testimonial about Viviana Gaeta, Mexico, South America Exotic Destinations Specialist: Cancun, Azul Sensatori. Hi Viviana, We're back and we had a fantastic time in The transfer from Once we arrived at the hotel, we were greeted by very friendly staff and a glass of champagne. They also gave us a moist cloth with a wonderful fragrant to clean our hands. Our room was great. It was spacious and clean. The only downside was the level of humidity in the rooms. We spoke with other guests and they all complained about the high level of moisture in their respective rooms. some even had condensation on their television screens. I believe that the air conditioning system is inadequate. All of our clothes in the drawers and closets remained a bit damp throughout our stay. The staff was very helpful and courteous. They were absolutely great in all respects. The resort has Internet service for a premium. You can buy it a couple of different ways. 1) Hotel computer: $6 US for 30 minutes 2) Personal computer (wireless internet): $15 US for 24 hours. 3) Personal computer (wireless internet): $70 US for 1 week. The food was very good. I wouldn't call it gourmet, but the offerings at the various restaurants were very tasty. The hotel had a beach cook-out with all kinds of Mexican food. That was very delicious! The pool (4 total) were fantastic! Very clean and well maintained. The beach was fine, but had too much seaweed. The drinks were great. The staff always made sure to pour a healthy amount of alcohol. The entertainment and activities were fine. We didn't partake too much, but what we saw looked fun. We highly recommend a half day trip to Selvatica for a wonderful Zip Line Tour for adventurous people. I would have gone there everyday if I could. For $100 US, you get a great zip tour through a forest followed by a quick trip to a sinkhole for a 30 minute swim....followed by a chicken fajita lunch. If you want to know anything else, please don't hesitate to ask. Thank you very much in helping us find this great place. We had an amazing time! If I find more images to share with you, I'll send them. Thanks again! Vivek Testimonials about Lidia Fiandeiro, Hawaii, Mexico, Caribbean, Tahiti Specialist: Cancun, Riviera, Excellence Resort Lidia, Testimonials about Leslie Bryant, Caribbean, Mexico and Hawaii Specialist: Ixtapa, Casa Que Canta’s Leslie,
Just back to work so not much time, but I wanted to give you feedback about Capella Ixtapa.
To summarize, fantastic. Pick-up at airport great. Upgraded room was simple but beautiful, clean, modern. Door entered onto large deck with oversized sofa and a 15 foot long infinity pool overlooking ocean which was essentially totally private. They brought complimentary guacamole and chips to the room every afternoon around 5p. There was a complimentary bottle of some different tequila each night put out in the common library. The food was excellent. Breakfasts included because of your travel agency were excellent, and everything we ordered off menu was paid for, except alcohol and tips (didn’t order alcohol at breakfast though).
Common grounds were slightly less beautiful than Casa Que Canta’s, but were fine, and the room decks at Capella are brighter and less covered than those at Casa Que Canta (which we visited), and the bedrooms are better at Capella.
Thanks, David
Testimonials about Lidia Fiandeiro, Hawaii, Mexico, Caribbean, Tahiti Specialist: Riviera Maya, The Reef Playacar
Hi Lidia: Thank you for your welcome back e-mail. We had an outstanding time on our trip. We had good weather and great accommodations. Everyone there was very friendly and helpful at The Reef Playacar. The hotel and beach front were beautiful. We both want to thank you for everything again. We appreciated your patients with us. We are also very interested in doing the same trip next year because we enjoyed it so much. If you happen to come across some deals that are similar in price and location we would appreciate it if you kept us in mind. Thank you again for everything. Regards, Shawn Testimonials about Paul Breen, Hawaii, Mexico Specialist: Cancun, Excellence Playa Mujeres Resort Thanks Paul! Our honeymoon was truly spectacular. We had a great time and would highly recommend Excellence Playa Mujeres to anyone who enjoys the sun, the beach, and a beautiful, all-inclusive resort. Todd Testimonials about Lidia Fiandeiro, Hawaii, Mexico, Caribbean, Tahiti Specialist: Cancun, Moon Palace Resort
Hi Lidia, My daughter & I had a wonderful time. The Testimonial about Sharon Walters, Mexico, Exotic Destinations Specialist: Mayan Riviera, Maroma Resort Dear Sharon,
As always I/we are in good hands when you are making the arrangements for my proposal. The Maroma Resort and Spa was just wonderful. There is not one aspect of the dinner / proposal that I can say, “I wished they would have…” The resort staff was top notch and they took it to a higher level than I ever imagined. It was absolutely PERFECT! She had no idea. In between balling here eyes out and gasping for breath she said yes. We were the talk of the resort. Every man hated me and every woman wanted to be her. DID I MENTION IT WENT PERFECTLY?????????!!!!!!!!!!!!!!!! Thanks so much, P. Testimonials about Lidia Fiandeiro, Hawaii, Mexico, Caribbean, Tahiti Specialist: Cancun, GR Solaris Hi Lidia,
GR Solaris was very nice and we really enjoyed the all-inclusive food & drink. Overall, the trip was very enjoyable. We went on 3 excursions, the BOB (underwater scooter with an air bubble), Jungle boat tour, and went to Tulum. The boat tour was our favorite as each couple got to drive their own boat and go snorkeling. The BOB was a real adventure, 21 feet under water. Tulum was very interesting, but the trip from our hotel to Tulum was 3 hours and should have been 1 hour. We were the first hotel to be picked up and had to go to about 8 other hotels to pick up guests, not a good travel experience. If we went again we would stay at a hotel at the North end of So that's my review, hope it's helpful. Thanks for your help. -Mark Testimonials about Patricia Mullen, Hawaii, Caribbean, Mexico, Tahiti Specialist: Puerto Vallarta, Dreams Resort
Patricia, Testimonials about Lidia Fiandeiro, Hawaii, Mexico, Caribbean, Tahiti Specialist: Riviera Maya, Grand Palladium Resort
Hi Lidia— Sorry to not reply sooner— Anyway, we had a wonderful time, exactly what we were looking for at the Grand Palladium. Beautiful beach, beautiful setting. No need to think about anything. We found the service to be very good. And we were a little worried about being on top of each other for a week, but we did fine, although a 1-bedroom-type suite, a la Embassy Suites, would have been nice. Thanks for checking in, and thanks so much for all your help-- Testimonials about Leslie Bryant, Caribbean, Mexico and Hawaii Specialist: Cozumel
Hi Leslie!! The trip was wonderful!! :) We arrived Monday and didn't do anything because we were so tired. The snorkeling excursion was tons of fun! It was like 4 hours total I think, and we went to two different reefs, and then had lunch. Drinks were flowing the entire time. It was a blast. Our last day on the island, we decided to take it upon ourselves and take a taxi ride to Chankanaab park and do some snorkeling. VERY cool. We hung out there for a few hours and then went back to the hotel, and met a couple that got married the same day we did, so we hung out with them all evening on Saturday. All in all, a really great trip. Lots of relaxing and eating and drinking. We snorkeled in front of our hotel quite a bit too. It was just wonderful. The swim up suite is AMAZING. I would not recommend any other room type to anyone who wants to travel there. The food was good. We liked that it was a menu, instead of a buffet. :) You were fantastic with all your help, and with all of my craziness lol. I really appreciate everything you did. It made this so great and easy!! :) Alicia Testimonial about Sharon Walters, Mexico, Exotic Destinations Specialist: Los Cabos, Esperanza Hi Sharon,
Our honeymoon at Esperanza in Los Cabos was wonderful, and everything was amazing. Thank you so much! We
wish we were still there... We'll let you know when we travel again.
John W.
Testimonials about Paul Breen, Hawaii, Mexico Specialist: Los Cabos Paul we could not have been more pleased. All the reviews we saw
discouraging people my age and Cindy's age to stay at the ME are bogus and the other negative reviews referencing the noise coming from Passion Night Club for guest who are staying on the lower floors is bogus as well. We fit right in to the younger crowd without feeling the least concern of our age. We saw others our age anyway. As for the noise, we slept without hearing a sound and we were on the 2nd floor. The music around the pool was enjoyable during the day. When I checked in the hotel I pushed for an upgrade as you and I discussed but they wanted an arm and leg to upgrade so I decided I would take the room we originally were getting but when we got to our room I found a picturesque view over looking the pool and ocean. I told Cindy I was glad we didn't take them up on the upgrade. We walked approximately 4 miles most mornings as exercise. Each walk we
took a different route through the town and marina getting to know what was there. We did find the food to be very pricey in most restaurants around the
marina and hotel but as we got into the later part of the week we had discovered local restaurants where pricing is more reasonable without sacrificing the quality of food. We left Cabo feeling like we got our moneys worth and best of all we
know there is more to Cabo than what we got to experience so it makes it easy for us to plan our next vacation 2010 in Cabo. Cindy and I appreciate what you did in helping us choose this vacation. We can't thank you enough. Next year we will be trying to get the family to take in Cabo with us which could be as high as 20 people. We will be in touch. Thanks again, Private Name Testimonials about Lidia Fiandeiro, Hawaii, Mexico, Caribbean, Tahiti Specialist: Cancun
Lidia, sorry for the delay in responding to you. I work in the agricultural field and have been working 12-14 hour days since we returned. Has finally rained to slow us up. All in all we had a fabulous time and plan on returning in the future. Maybe as a 1 year anniversary ? Much thanks to you and your company. Testimonial about Sharon Walters, Mexico, Exotic Destinations Specialist: Mayan Riviera, Ceiba Del Mar Dear Sharon:
Sorry it took so long to reply. I've been buried up to my eyeballs since we got back.
Anyway, the trip to Cieba Del Mar in Mexico was absolutely fantastic. We had a wonderful time.
Resort was perfect, food was exquisite and my wife and I couldn't have been happier.
Thank you for a fabulous vacation!!!!!
Ken
Testimonials about Lidia Fiandeiro, Hawaii, Mexico, Caribbean, Tahiti Specialist: Mayan Riviera, Barcelo Maya Resort Hi Lidia,
We had a wonderful time! We really enjoyed the Barcelo Maya and would definitely return to that resort. Your arrangements worked out perfectly. Thank you and we look forward to working with you again soon.
Rosanne
Testimonials about Paul Breen, Hawaii, Mexico Specialist: Cancun,
Hi Paul Thanks for keeping in touch. I had a wonderful time in Thanks again for the help and the fab trip.... Ashley Testimonials about Lidia Fiandeiro, Hawaii, Caribbean, Tahiti Specialist: Cancun, Westin Cancun Resort Hi Lidia,
Testimonial about Mike St. Jovite, Mexico, Fiji, Tahiti, Hawaii, Mexico Specialist: Mayan Riviera, Maroma Resort
Dear Mike, Thank you for your email and assistance with booking our trip. Secrets Maroma was beautiful and we enjoyed our vacation very much. We were also impressed with the travel book and documents with the duplicate itinerary information for family. Everything was very detailed, organized and nicely presented. As far as the anxiety related to the violence in Overall, it was a great choice and we will consider going back. Thanks again for your assistance! Best Regards, Cindy Boerman Testimonials about Lidia Fiandeiro, Hawaii, Caribbean, Tahiti Specialist: Cancun, Moon Palace Resort
Lidia, I picked up the documents yesterday from FedEx. I want to thank you for your professionalism and attentiveness in planning my vacation. I have already raved about you to my co-workers. I will defintely use you to plan all my future vacations. Thank you again, Testimonials about Lidia Fiandeiro, Hawaii, Caribbean, Tahiti Specialist: Puerto Vallarta, Dreams Resort Hi Lidia it was great. Dreams Testimonial about Ted Tedula, Mexico, Hawaii, Caribbean Specialist: Cancun Hey Ted, This is Derek and Tawni Groneman. We just wanted to thank you for helping us set up our honeymoon to the Excellence Riviera in Thanks again, Testimonial about Sharon Walters, Mexico, Exotic Destinations Specialist: Cabo, One & Only Palmilla
Dear Sharon, The One & Only Palmilla was great and we had a very relaxing time. All the personnel are very attentive and the spa services were very good. Dinner at MARKET was great and food at breeze was very good.
Thank you again for your generosity. We loved it! Carol,
Feedback & Testimonial about Jenni Malone, Mexico, Hawaii, Caribbean Specialist: Riviera Maya
Jenni, It was really a great trip. We had lots of fun. The hotel was nice, the beach was great, and the food was good. We did a couple of extra outings while there. We went scuba diving one day and then a day long excursion to Coba (ruins, zip line, rappelling, kayaking, Mayan village tour) and had a blast on these outings. I wish we would have had one or two more days to enjoy the beach a little more. Thanks for your recommendation. I will call you again when we are ready to Carol Testimonial about Sharon Walters, Mexico, Exotic Destinations Specialist: Riviera Maya, Fairmont Mayakoba Resort Dear Sharon,
Our trip to the Fairmont Mayakoba was wonderful!! thank you for putting it together. it went smoothly
from the flights to the transportation to and from hotel and everything else. our room was perfect as was the hotel. we loved it. We will definitely be in touch for our next trip. How far in advance do we need to book for next xmas, whether it's the same place or
maybe another place in mexico...punta mita? thanks again and happy new year!
best, jennifer Feedback & Testimonial about Lidia Fiendero, Mexico, Hawaii, Cruise Specialist: Riviera Maya, Secrets Maroma Resort Hi Lidia,
We had a great time. The Secrets Maroma resort, staff, food, accomodations, etc. were all wonderful! And we got quite the treatment, since you had booked us as an anniversary package in order to get the spa coupon (they upgraded our room, hung an anniversary sign on our door, left us chilled champagne and a champagne breakfast in bed - it was actually very funny, but great).
Few little glitchy things based likely on newness, but i would totally recommend it to others.
In any event, thanks for all your help. It was a great trip.
Lori Feedback & Testimonial about Jenni Malone, Mexico, Hawaii, Caribbean Specialist: Cancun Dear Jenni, Testimonial about Lidia Fiandeiro, Mexico, Tahiti, Hawaii, Specialist: Puerto Vallarta Hi Lidia, The Hotel Villa Premier in Puerto Vallarta was a great get away- great location for people who want to be near town and nice to not have kids around since we didn't bring ours....highly recommend it! Thanks for all your help, Chrysa Testimonial about Lidia Fiandeiro, Mexico, Tahiti, Hawaii, Specialist: Cabo San Lucas Hi Lidia,
I meant to send you an email yesterday, after we returned, but the first day back at work was ridiculously hectic.
The vacation was great - no hitches. The Desire Resort was beautiful, and very relaxing. Staff, grounds, room, and food was A+. Flight was non-eventful, as we like them.
There turned out to be no exit tax at the airport, so that was good as well.
Thanks for following up and for taking care of the travel arrangements. We sincerely appreciate it.
~ Erin Wilson
Testimonial about Gretchen Macknight, Mexico, Caribbean, Costa Rica Destinations Specialist: Riviera Maya, Excellence Maya
Gretchen, Our trip was amazing! We had a spot of bad weather, but everything about the resort was as perfect as we could have ever hoped. We have some pictures of the resort and our room if you are interested (and I haven't forgotten the wedding pictures either). The service and the room were beyond what I could have imagined, and the first class flight lived up to the hype. We really appreciate all that you did for us; you're the best! Regards, David Herring Testimonial about Gretchen Macknight, Mexico, Caribbean, Costa Rica Destinations Specialist: Cozumel
Gretchen,
Thank you for your assistance and planning of our honeymoon. We had a wonderful and unforgettable time. We are thinking of taking another trip next year and you will be our first call once we decide on a destination, or we may call for recommendations when we narrow the selections down to a couple. Thanks again, Testimonial about Gretchen Macknight, Mexico, Caribbean, Costa Rica Destinations Specialist: Riviera Maya--El Dorado Maroma Resort
Hi Gretchen, Yes Thanks again! Karyn. Testimonial about Jenni Malone, Mexico, Hawaii, Caribbean Specialist: Cancun
Good morning Jenni, We wish we were still there!!! It was absolutely the most relaxing and best trip we have ever taken. Before this time, the Jamaica Inn trip you sent us on previously was our favorite, with Jamaica Inn having a certain rustic kind of charm and excellent service! However, the Excellence was very modern and fabulous in every way. The spa was elegant and very reasonably priced with an outdoor hydrotherapy area beyond any spa we have seen. The food was just fabulous in every single restaurant...we didn't have a bad bite all week! Our rooftop terrace was huge, and there were outdoor lounge beds on both our main level and rooftop terraces. We laughed at the fact that we had a one-bedroom four-bed suite! There was no waiting for any activities or dining, everything was close enough together that we weren't walking all the time as we have at some larger resorts but still spread out enough to be private. One of our favorite features (although we hardly left our own rooftop) was the private pools for the Excellence Club rooms. There were two large private pools, and at any one time there were only 2-3 couples around each of these pools. Next time (and there will definitely be Have a good week! Missy Rotenberry Testimonial about Ted Tedula, Mexico, Hawaii Specialist: Mexico, Zihuataneo
I was going to write you today to say THANK YOU! La Casa Que Canta was absolutely perfect and exactly what we had envisioned and hoped for. Our travel was completely uneventful with all flights on time, transfers and check in flawless. Our room was so comfortable and the service was beyond all expectations. We would go back every year. Also, to make it even nicer, there were only 4 other couples in total at the hotel since it was still "low season". We had the pool completely to ourselves and felt like the whole hotel was our private place. We met lovely locals and even took us around for the day. He took us to his friend's house who had just caught a couple pounds of shrimp and we took the shrimp to a local beach restaurant who cooked them up for us. They were delicious with ice cold beers on a hot day.
We are sorry to be home! Thank you for everything you did for us. Your personal service was impeccable and I hope you use us as a future reference. Thanks again. Private name.
Testimonial about Lidia Fiandeiro, Mexico, Tahiti, Hawaii, Specialist: Playa del Carmen
HI LIDIA,
The ROYAL PLAYA THANK YOU FOR ALL YOUR HELP AND YOUR SERVICES. TAKE CARE. Testimonial about Sharon Walters, Mexico, Exotic Destinations Specialist: Cabo
Jack McCormick Testimonial about Kevin Church, Mexico, Caribbean, Hawaii, Specialist: Cabo San Lucas Kevin - Thanks for following up. Everything was great. We had a problem with the air conditioning in the room but the resort moved us to equal room. For the inconvenience, they gave us spa certificates and a free excursion. Overall we are very pleased. I am going to keep your name in my address book and contact you for our next vacation. I want to thank you for all of your help with this. I look forward with doing business with you in the near future.
Thanks Joe Testimonials about Patricia Mullen, Hawaii, Caribbean, Mexico, Tahiti Specialist: Mexico Cruise Dear Patricia, Where should I start... Thank you so much for the basket of goodies and the sparkling wine. You have to tell all your clients about this ship. It was out of this world. It is 100 times better than any other cruise. I will email you some pictures when I get them downloaded. Once again thank you so much for helping create a moment we will never forget! Theresa
Testimonial about Lidia Fiandeiro, Mexico, Tahiti, Hawaii, Specialist: Puerto Vallarta
Lidia— Thank you for following up with me. We enjoyed our stay in Spencer Testimonial about Kevin Church, Mexico, Caribbean, Hawaii, Specialist: Cabo San Lucas
Hi Kevin!
It was a GREAT trip! Thank you so much for a flawless vacation! The flights all ran on time and smooth as did the transportation to and from the airport in Cabo. I look forward to Cabo improving their airport as it looked like they are in the process of doing. The Hilton was a gorgeous property with wonderful service and a very friendly staff. It made our 14th Anniversary one that we will never forget. Keith was telling the hotel staff we would see them again soon and so I asked if it would be our 20th when we return and he made it quite clear he would not be able to wait that long! So I suppose I better start saving Private Name Testimonial about Lidia Fiandeiro, Mexico, Tahiti, Hawaii, Specialist: Mayan Riviera, Karrisma Resort
Lidia,
The trip was FABULOUS. The resort was absolutely beautiful, the service was impeccable and the food was the best I have had on any vacation anywhere I have been. This was very romantic resort. The transportation accommodations where almost as good as a private limo and we had no complaints of any kind. Karrie and I enjoyed it so much we joined Karrisma’s Exotic Travel Club and will definitely be going back. Thank you so much for recommending it and making our arrangements. I will definitely use your service again and will recommend you to people I know. Mike Testimonials about Ted Tudula, Hawaii, Caribbean, Mexico Specialist: Zihuatnejo
Thank you, Ted. We had a Great time!! We got room 602 again. Thank you very much. Had some problems upon take-off
and almost missed the plane in Testimonials about Ted Tudula, Hawaii, Caribbean, Mexico Specialist: Puerto Vallarta
Ola Ted! Quick note as I'm unburying laundry & work! We had a GRAND time. The place was just perfect.(Grand Velas) I'm not sure how we'll ever vacation anyother way. Thanks so much! Talk to you later, Molly Hupke
Testimonials about Patricia Mullen, Hawaii, Caribbean, Mexico, Tahiti Specialist: Rivera Maya,
Hi Patricia! Thanks for your note. We had a fabulous vacation! What a wonderful trip. Testimonials about Patricia Mullen, Hawaii, Caribbean, Mexico, Tahiti Specialist: Rivera Maya, Playa del Carmen
Hi Patricia! Lesa and I just got back from Playa del Carmen earlier this week and I just wanted to take a second and tell you THANK YOU!!! It was amazing, the hotel was beautiful, the service was fantastic...everything! It all worked out very smoothly. Thanks so much for your help in putting everything together. I have already recommended you and your agency to several people who have asked about the trip. One in particular that works with my boyfriend Tim may be getting in touch with you soon. I have forwarded him your contact information. Anyway, thanks again so much and I will keep you in mind for future trips! Testimonials about Patricia Mullen, Hawaii, Caribbean, Mexico, Tahiti Specialist: Rivera Maya Hi Patricia! Sorry it's taken me a few days to get back to you. I was sick all last week and...my boyfriend and I broke up after the trip...funny how things turn out...Anyway, the weather was perfect! The resort was impeccable! I would definitely go back there...this time with friends :o) We thought that every aspect of The Royal exceeded our expectations. Thanks for all your help! A friend and I might be planning a trip soon...the trip to help me recover from what should have been paradise at The Royal :o) I might be contacting
you soon to help us set it up. I cannot say enough about your attentiveness, kindess, and professionalism. I hope your having a good day! Lesa Testimonial about Melanie, Mexico, Tahiti, Hawaii, Specialist: Mayan Riviera
Dear Melanie, I am very late in sending you a heartfelt "THANK YOU" for putting together the most wonderful vacation we have ever had in our whole life. David and I were in years we've been married) and you couldn't have picked a better place for us. I get all choked up just thinking about it. The day we said 'good bye' to Margarita, our concierge, I cried! She was such a lovely person. I know it was her job to take care of us, but she was so kind and thoughtful. We really felt special. Many memories were made and even new friends that we have been keeping in contact with. So, please enjoy the photos I put together in the attached video. If I could, I'd give you a BIG HUG! You made one of our dreams come true. Thank you from the bottom of our hearts! David and Susie Swanson Testimonial about Lidia Fiandeiro, Mexico, Tahiti, Hawaii, Specialist: Cozumel
Hello Lidia,
Our stay in It was a great pleasure doing business with you and we will for sure use your services again, probably next year when we celebrate our 1st anniversary!! Thanks again for everything! Candi Testimonials about Jenni Malone, Mexico, Hawaii, Caribbean Specialist: Mayan Riviera, El Dorado Royal Hi Jenni, Stan & I had a wonderful vacation. Our flights were good both ways and the We enjoyed working with you and you were extremely helpful in finding us the Oksana & Stan Testimonial about Lidia Fiandeiro, Mexico, Tahiti, Hawaii, Specialist: Mayan Riviera
Hi Lidia,
We are back from our Royal Caribbean Mexican Riviera Cruise. Everyting was great! Thank you for all your help. Lizet and Robert Testimonial about Melanie Valuck, Mexico, Hawaii, Specialist: Mayan Riviera
Dear Melanie,
Words cannot describe how wonderful our vacation was! You can ask my Again, thank you from the bottom of our hearts! Susie and David Swanson :) Testimonial about Lidia Fiandeiro, Mexico, Tahiti, Hawaii, Specialist: Mayan Riviera
Dear Lidia,
We liked the Iberostar Quetzal a lot. The Star Friends (activity people) were great to have around, especially for the kids. The resort was nice and the staff was great. There are a lot of hard working people that work there; they are very friendly and do a great job. The food was okay, but there wasn’t anything spectacular about it. We would stay at another Iberostar resort, but we probably won’t go back to Thanks for your help. Brett Testimonial about Paul Breen, Mexico, Caribbean, Hawaii, Specialist: Cancun Thanks for booking us in such a beautiful place the trip was wonderful, only one thing we didnt know and that was that the resort had a dress code for dinner but it worked out and we bought some. Other than that we had such a great time and I will be contacting you this summer for another trip to Disneyland in Florida with our son. Thanks so much Daniel Testimonial about Melanie Valuck, Mexico, Tahiti, Hawaii, Specialist: Ixtapa WOW! I don't know what else to say? Perfect, peaceful, relaxing, beautiful.... It was the best trip! A great family place with all the luxury of a great resort. It was empty! We were there with like maybe 100 other
families. The beaches, pools, restaurants were wide open. There was a fabulous expectation of children and accommodations for kids of all ages. The baby and mini club were great. High chairs and ramps for strollers everywhere. Entertainment all day and night and staff that were so friendly and accommodating. The resort is spanking new and shiny. We never left the property and still there were things we didn't do. My in-laws and my mother also thought it was great and had a wonderful vacation. All week long I got all the praise and credit for picking such a great place...so I'm passing those along to you too! We all can't wait to go back and several other family members are interested to go with us... we'll see what happens.
Just so enjoyable. Thank you!!
Lauren
Testimonial about Lidia Fiandeiro, Mexico, Tahiti, Hawaii, Specialist: Cozumel
Lidia,
The trip was incredible and everyone had a wonderful time. I noticed the Iberostar has changed a little after the hurricane but it is still my favorite hotel on Thanks for all your help, Laura
Testimonial about Gretchen Macknight, Mexico, Caribbean, Costa Rica Destinations Specialist: Riviera Maya--El Dorado Maroma Resort
Hi Gretchen Well.... we had a wonderful holiday!! I'm not sure how happy we are to be back, especially since we arrived back to a Canadian snowstorm but apparently summer is thinking about starting so hopefully we'll be able to show off our tans soon! Thank you so much for your help and advice during the planning stages! It really made it painless. The El Dorado Maroma was wonderful - quiet, relaxing, great service and yummy food! We stayed in a Hotelito which was lovely - quite small and compact but perfectly big enough for the two of us. We thought about upgrading to one of the Jacuzzi suites but decided not to, but we did see one. They are much bigger and more airy. They're quite modern and therefore a bit cold but nicely decorated. They are still trying out terrace curtain treatments so the place will look a lot better in a few months. There was also a bit of hammering and building noise but it really wasn't enough to disturb. The one thing the hotel is absolutely lacking is a nice evening beachside bar. There is nowhere to have a sundowner except one of the pool bars which is sunken into the ground and you have to kind of sit on the floor..no ideal. I think they're making a lounge bar / pizza place but they need to put something on the beach. The hotel bar was inside, freezing cold and played loud 80's music so wasn't really a popular choice. The diving was great - not stunning - but great, and I got my PADI which was fantastic. The watersports are at the Maroma Marina next to the hotel and are therefore ideally located but unfortunately they are all packaged up, so for example you can do jet skiing but have to go on an awful tourist boat for an hour of snorkeling with 50 other people.. They totally refused to do just one activity which was a bit frustrating. In the end we just did the diving for a few days. I did feed my comments into the hotel, as I know other guests did too. All in all a great time was had by all! Definitely on to recommend particularly as it was such good value. Thank you again. We'll definitely come back to you if we can squeeze in another holiday! Take care. Clare Testimonial about Sharon Walters, Mexico, Exotic Destinations Specialist: Riviera Maya Dear Sharon
Thank you! What a great time at the Occidental Grand Xcaret in Mexico. We are going to do this again next year and I will call you then. I will send you anyone who is looking to go on vacation for there travel needs. Jeremiah Testimonial about Lidia Fiandeiro, Mexico, Tahiti, Hawaii, Specialist: Riviera Maya
Hi Lidia,
thanks for checking! It has just been a long week after getting home.....Jeff had to have surgery on his arm yesterday for a torn bicep tendon. He was swinging on a rope at XelHa and tore the tendon! It didn't ruin our vacation, though. We appreciate all you did for us, as everything you planned went off without a hitch. You did your job perfectly!
We really did enjoy the area and our stay at the Grand Coco Bay was satisfactory. Our kids loved it there, as there was always something to do. It was a very convenient location to downtown and the beach there was fabulous.
So, overall, we did enjoy our vacation. Thank you for your help!
Vickie
Testimonial about Melanie Valuck, Mexico, Hawaii, Belize, Costa Rica, Caribbean Specialist: Puerto Vallarta
Melanie
We had a fabulous time! The resort was perfect, plenty to do for all of us
including simply relaxing. The trip from the airport was fast, unless of course you fell for the "time share" adventure which I must admit we did! Being in the building/development industry it was interesting for my husband however, not something we would do again! The funny thing was with all of the free give-aways promised, we took nothing as my husband and I did not feel comfortable. They do try to get you at the Grand Mayan as well but once you let them know you are not interested they do leave you alone. We did have to pay for the gym (no biggie)it was $10.00/day. I was glad we had plenty of time between flights as some people missed their connection and did not get back to IN until Friday afternoon. UGH! I must admit going that far from home not knowing what to expect except for what you see on the internet we could not have asked for anything else! I would visit PV again, and I think we had the best resort and the price was definitely not over the top! You did a wonderful job and put up with me for many months in doing so! Thank you, thank you, thank you! I look forward to your suggestions for our summer vacation, if there are any airlines left to travel with! DebbieDebbie
Testimonial about Leslie Bryant, Mexico, Costa Rica, Belize, Tahiti Specialist:
Hi Leslie, We had a fantastic vacation. The Royal Hideaway is the finest resort we have ever stayed at. It is beautiful; from the property and rooms to the restaurants and pool/beach area. The staff at the hotel was superb. They went out of their way to make you comfortable and attend to every need. This made for an incredibly relaxing vacation. The restaurants were also amazing. From the tasting menu at Ventanas, Mexican at Spices to a beautiful breakfast buffet everything was delicious. It was nice having the town of Playa de Carmen a 5 min. cab ride away. The girls (both 18) had a good time with the night life. It is a pretty safe area down there and they met lots of other college kids. Both Doane and I are so appreciate how you were able to rearrange the dates of our trip when our travel plans had to change. To be able to attend the memorial service and still have our vacation just did not seem like a possibility, but you made it happen. Thanks again and we will be sure to be in touch with future travel plans. Sincerely, Doane & Kathie Testimonial about Leslie Bryant, Mexico, Costa Rica, Belize, Tahiti Specialist:
Hi Leslie,
I'm terribly sorry it took me SOOOOOO long to get back to you, but I did want to share some of our experience. Life has been crazy as a married man and catching up from a 3 week vacation so its taken me a little longer than I would have liked to a point where I can breathe and catch up on old things.
Anyway, we had a lovely trip. Both plane rides were just fine and all of our transportation worked out as we had expected. Our room was great at the El Dorado Royal......ocean view, swim-up bar right outside, our own daybed on the beach, etc. We took 2 excursions to the dolphin experience and the Tulum ruins (which also included a snorkeling trip). Both were a lot of fun and made the trip more interesting. We also spent a night going out in Playa del Carmen - it worked out well that we shared a cab with another couple from Monterey, Mexico. They spoke Spanish on our behalf that night and got us in to places we probably wouldn't have found ourselves. Other than that, we slept and ate ourselves silly which was much needed. As a recommendation for future travelers to our resort, I highly recommend the fruit tempura dessert at Kampai restaurant....by far one of the best desserts I've ever had.
Things were great - people were really nice, weather was fantastic and I would do it again.
Thank you so much for your help in planning our honeymoon. You did a fantastic job. I've attached a few pics, so I hope you like them.
David
Testimonials about Judi Gullum, Mexico, Hawaii, Caribbean Specialist: Judi Gullum is WONDERFUL!!!!!! She was so helpful and answered all our questions. I had lots of questions too. We have planned a trip for the family to Thanks to Judi the planning was even fun. I am so glad that I stumbled upon Travel Wizard. We had set a reasonable budget, had a general idea of what we wanted and she put it all together. SHE IS AMAZING!!!! Not just a great travel agent but a wonderful person just to chat with. She made every request or detail seem as important to her as it was to us. Look forward to sharing our trip with everyone. Look out THANKS JUDI, The Waggoners, Testimonials about Nancy Neiman, Tahiti, Fiji, Mexico, Australia Specialist Service was a bit slow at times, but we were really happy to be there. Cheers again. Anjula and Ranjit Testimonials about Patricia Mullen, Hawaii, Caribbean, Mexico, Tahiti Specialist: Dear Patricia Thank you for your mail. Yes, we did have a great time! The resort was
wonderful and we really enjoyed it! The beach dinner on the first evening was just great and the food served even better!! I will most definitely stay at the Royal in Cancun again! Thanks for all of your help! Warm regards,
Stefan
Testimonial about Joan Smith, Mexico, Master Cruise Specialist: Hi Joan!! I hope you're well. Just wanted to let you know that I gave my friend Mariah Sixkiller your information. She'll likely be contacting you soon as her and her husband are looking to travel this month, last minute to Thanks for taking care of them... Talk soon. Testimonial about Gretchen Macknight, Mexico, Caribbean, Costa Rica Destinations Specialist: Nancy and Gretchen,
First of all, Nancy, I wanted to let you know that my fiance, Mandy, and I have booked our honeymoon to a lovely resort in Mexico. As you sent us to Gretchen, I have to give you a big thank you! Gretchen was amazing, very informative, and extremely patient and helpful; she is our travel goddess. So thank you again. Gretchen, as I've said many times, you were so great to us. Even though we were switching our resort, our country, and our ideas every other day, you helped us get to a point where we could make an informed decision, and that is the most important thing. Having that kind of help has made us both feel extremely satisfied in our choice. The rest is simply out of our hands. Thank you again, have a blast in Jamaica, and keep up the good work! Best Regards, David Herring Testimonial about Melanie Valuck, Mexico, Hawaii, Exotic Destinations Specialist:
Dear Melanie,
We had a wonderful vacation at the Paradisus Riviera Cancun. What a perfect fit for our family! It was a very nice resort and we were very happy with all the amenities and services the resort had to offer. The Mayan Riviera and Thanks again for all your help will definitely be in touch again for our next vacation! Lisa Zeev Testimonial about Sharon Walters, Mexico, Exotic Destinations Specialist:
Dear Sharon,
Yes, I had a great time at Cieba Del Mar. everything was perfect! very relaxing.
Thank you or all your help. The private dinner you arranged on the beach blew my new fiance away.
I will certainly keep you in mind for future trips. Best jiten ,
Testimonial about Sharon Walters, Mexico, Exotic Destinations Specialist:
Thanks Sharon! It was a wonderful trip and very relaxing. We enjoyed the food and the atmosphere! The resort was beautiful and the room fantastic! We did go the Mi Cucina and the rissotto was amazing! And we loved the restaurant - very romantic! Great tip- thanks- Hotel Villa La Estancia was great!
Thanks for the birthday sweets for Chuck- he loved it! Thanks again for all your help- Josie Testimonial about Lidia Fieadeiro, Mexico, Tahiti, Hawaii, Mexico Specialist:
Lidia, Las Alamandas was absolutely fantastic--we could not have hoped for more of a relaxing, luxurious break. Thank you for your help! All the best, Tami Testimonials about Patricia Mullen, Hawaii, Caribbean, Mexico, Tahiti Specialist:
Hi Patricia,
The trip was awsome! We had so much fun! The weather was really good. We want to go back, one week went so fast. We thought we would see if you could get us some info on renting a condo there and is it much cheaper? The hotel was awesome, no complaints, staff was friendly and we got our room upgraded to a suite! The hotel was clean and nicely renovated. Rick was really nice and down to earth! We would highly recomend him. We had the week of our dreams! All thanks to you. We are having a problem with the photos though. We bought the copyrights from the photographer and brought home the photos on a disc, because they were so nice and so many to choose from. But the disc is a dvd not a cd and we cant get them on the computer or the dvd player. So I have a friend that is going to see if she knows how to get them. She's a little beter on computers than me. If she cant I will call him and see what he says. We paid him a lot of money for this disc of photos so hopefully we can figure it out. So thanks so much for the awsome job you did planning out wedding/vacation. We will highly recommend you when we get the chance. Thanks again!
Amanda and Casey Campbell
Testimonials about Nancy Neiman, Tahiti, Fiji, Mexico, Australia Specialist Nancy, I cannot thank you enough for working so hard to find the perfect honeymoon spot for Peter and I. I definitely had you jumping through a lot of hoops in finding the perfect destination for the right price. Even up to the last 24 hours I was calling you in a panic about the weather forecast. You walked me through my options while I was literally at the airport! Truly above and beyond the call of duty! The Royal Hideaway in Playa del Carmen was unbelievable! It was top notch 5 star all inclusive. Exactly what we were looking for! The weather (regardless of the forecast) was absolutley perfect. We couldn't be happier with you,Ttravelwizard, and our vacation! Thank you so much. We will definitely not plan a vacation without you in the future! Laura Angotti Geraghty Testimonials about Patricia Mullen, Hawaii, Caribbean, Mexico, Tahiti Specialist Hello, I was writing to let you know that we have been working with Patricia Mullen for over 6 months now planning our honeymoon. She has been excellent and an absolute pleasure to work with. We mentioned to her that we would like an earlier flight if one opened up and she remembered this several months later and let us know when it became available. Also, I can email her anytime and she always responds within a very short amount of time (usually within 30 minutes). Our wedding planning wasn't this smooth, so we wanted to take the time to let you know what an outstanding employee you have working for your company. We would gladly work with her again on our future travel. It is rare to have such professional and responsive customer service in this society. Please keep this email in mind when reviewing Patricia in the future. Thank you, Cynthia Strock Testimonials about Patricia Mullen, Hawaii, Caribbean, Mexico, Tahiti Specialist Testimonials about Patricia Mullen, Hawaii, Caribbean, Mexico, Tahiti Specialist thanks again, Sara and Travis Testimonial about Travelwizard.com, Paul Andrews, Dear Paul and the Travel Wizard Team, Thank you so much for this wonderful gift. Our trip to Cabo San Lucas was, without exception, the best vacation we have ever experienced.
With great anticipation, we arrived in San Jose, and immediately, even our highest expectations were surpassed. That would prove to be the care for the rest of the week.
From Cabo San Jose to Cabo San Lucas, we wanted to do and see everything. We believe we almost did.
We snorkeled off the Sea of Cortez, and Rode 'round the world famous Arch into the deep blue of the Pacific. We watched the sun set each night to the sounds of the surf and the music carried on the wind. We trekked thought the Baja, and walked the shores until the mountains turned us around.
Every day we made new friends, we saw new sights, and most importantly, we re-connected with each other like never before.
Our life here at home is tough. It always will be. But this wonderful trip was a renewing of our spirits that we wouldn't have found any other way.
We are truly grateful to you and your staff for providing first-class service and personal concern towards the goal of our having a great time. You worked with us patiently, and you truly care about what you do and how you do it. And it definitely shows.
Thank you sincerely , and God bless all of you.
Proud Parents and Founders of the DeafBlind Children's Fund of Texas Testimonial to Patricia Mullen, Hawaii, Mexican Riviera and Tahiti Specialist: Dear Patricia: Marcy and I wish to thank you immensely for the invaluable assistance you provided to us last week. The level of customer service you provided is really very difficult to find these days. I will absolutely use you again and will be sure to refer you to friends and family in the future. On that note, despite it being a year away, I mentioned that Marcy's parents want to take us and their other kids and grandkids on a vacation next summer. There will be five kids, age 3-10 and 8 adults. Probably an all inclusive in Bahamas or Virgin Islands. Any recommendations. Not too expensive and should have kids activities and day care, if possible. Thanks again for everything. You helped make a bad trip a lot better. Hope you enjoyed your trip too. Best, Josh |
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