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Customer Feedback & Testimonials About Mexico and Our Mexico Travel Advisors
Testimonial about Lidia Fiandeiro, Mexico, Tahiti, Hawaii, Specialist: Cozumel
Lidia,
The trip was incredible and everyone had a wonderful time. I noticed the Iberostar has changed a little after the hurricane but it is still my favorite hotel on Cozumel.
Thanks for all your help,
Laura
Testimonials about Patricia Mullen, Hawaii, Caribbean, Mexico, Tahiti Specialist: Rivera Maya
Patricia, I'm sorry I didn't get back to you. Yes we did go and had a great time. The resort is excellent...very nice room and the service was wonderful. We took an all day tour to see the Mayan ruins at Chichen Itza. That is an amazing place. So thank you once again for selecting a perfect vacation destination. Could you do me a favor? I need to get a photo release form from the El Dorado Royale so that I can have two photographs made into wallet size. The photos were taken by the El Dorado Royale, hence the need for the release form. I tried emailing the resort but the address I used was returned undelivered. Could you either contact the resort or email me an email address for the Royale? Thanks again from Kim and me for a wonderful week on the Riviera Maya.
Steve
Testimonials about Patricia Mullen, Hawaii, Caribbean, Mexico, Tahiti Specialist: Cancun
Hi Patricia, Back safe and sound!! We all had a GREAT time! Everything went extremely smooth. No problems at all with Continental. Olympus Tours was great...there waiting for us. The RIU Caribe was nice. We had to wait about an hour and a half when we checked in as our rooms weren't ready yet....not a problem. First the Bad: The hotel lobby was very open and welcoming, the rooms were a little dated, not a lot of bureau space and we found the beds to be hard and uncomfortable. The fitness center was very disappointing for a resort this size. (only two tread mills and a couple of other machines; surprisingly no towels available) We ended up running outside the resort. They have a wonderful running/walking/biking path that runs along the main road that is widely used. We were a little disappointed in the lack of evening entertainment. The resort only had one venue for entertainment and if you didn't get there 1/2 hour before the show started or you had to stand. If we didn't venture outside the resort, we found the evenings a little on the boring side. That is all the negative I've got for the place....everything else was great! Now the Good!: The Beach was absolutely beautiful....the sand was fine and clean and the water was warm yet refreshing. The pool area was really nice, and there was plenty of activities, such as organized pool volleyball; water aerobics; and various games. The service was second to none....very kind and courteous staff...they bent over backwards to get you what you want. The food while not exactly gourmet was palatable....a wide selection on the buffet. They have 3 other restaurants beside the buffet. We went to all three. The Mexican restaurant....food was good, service was slow for some reason. The Steak House....They convert the outside, poolside bar area into the restaurant at night. Decent meal, the steak was a little thin, but tasty. Baked Alaska for dessert...they do a little fire show with the baked Alaska table side and it seemed like they inadvertently got some sterno fuel on the dessert rendering it inedible. The Asian Restaurant was our favorite. Wasn't all that authentic, but it was still pretty good....the fried Ice Cream was really good. One of the best things was that we could go to the other RIU properties. For a 6 peso ( 60 cents) 5 minute city bus ride we could be at the RIU Cancun (A very nice property....definitely a step up from the Caribe). We went there twice for their buffet, which we found to be better than that of the Caribe's. We ventured out on two excursions while we were there. First I want to commend Olympus Tours....they were extremely friendly, helpful and accommodating! First we set up an all day catamaran trip to the Isle Mujeres
Again, a 5 minute city bus to the marina, on the Catamaran by 10am. The crew was GREAT!...funny and our beer cups were never empty. We sailed over to the island reef (took about an hour and a half). We snorkeled on the reef for about 45 minutes and saw all kinds of cool fish. From there we sailed into the island port where we got off and ventured into the town market....typical tourist fare....merchants galore willing to negotiate on EVERYTHING! After about and hour and a half we sailed to a private small resort type compound (the owner of the boat reportedly owns it)....they provided lunch and drinks, after an hour or so we were back on the boat sailing back to Cancun...Tequila shots and all. Got back around 5pm....so it was pretty much an all day affair.....absolute blast would recommend this to everyone. The second excursion we went on was a place called "Selvatica"....about and hour van ride from the resort....this place was awesome. It's located out in the middle of the jungle and consists of 11 zip lines through the jungle. After that we biked about a mile to a flooded sink hole were we swam for a while. They had a zip line over the water you could jump from....very fun! Then biked back and they provided lunch and we proceeded back to the resort back by 1 pm. A really great excursion and it doesn't take all day. We would definitely recommend this to everyone as well. They do have the option of riding dune buggies instead of doing the bike thing, but they were unavailable at the time of our booking. The weather: The weather was great the first 3 or 4 days, then it turned very windy and somewhat cool (low 70s not the mid 80s as was the case the first couple of days) and overcast....until, of course, the last day. It rained only once and that was during the evening. I would most definitely suggest to buy any souvenirs at the markets rather than the airport... All in all a GREAT vacation and would definitely recommend. I hope this isn't too much or too little info. I want to thank you for all of your help and the Conde Nast subscription. If you have any questions please don't hesitate to ask! Next year we are looking at something similar....Costa Rica; Bahamas or Jamaica Thanks Again! Gene
Testimonial about Gretchen Macknight, Mexico, Caribbean, Costa Rica Destinations Specialist: Riviera Maya--El Dorado Maroma Resort
Hi Gretchen
Well.... we had a wonderful holiday!! I'm not sure how happy we are to be back, especially since we arrived back to a Canadian snowstorm but apparently summer is thinking about starting so hopefully we'll be able to show off our tans soon!
Thank you so much for your help and advice during the planning stages! It really made it painless. The El Dorado Maroma was wonderful - quiet, relaxing, great service and yummy food! We stayed in a Hotelito which was lovely - quite small and compact but perfectly big enough for the two of us. We thought about upgrading to one of the Jacuzzi suites but decided not to, but we did see one. They are much bigger and more airy. They're quite modern and therefore a bit cold but nicely decorated.
They are still trying out terrace curtain treatments so the place will look a lot better in a few months. There was also a bit of hammering and building noise but it really wasn't enough to disturb. The one thing the hotel is absolutely lacking is a nice evening beachside bar. There is nowhere to have a sundowner except one of the pool bars which is sunken into the ground and you have to kind of sit on the floor..no ideal. I think they're making a lounge bar / pizza place but they need to put something on the beach. The hotel bar was inside, freezing cold and played loud 80's music so wasn't really a popular choice.
The diving was great - not stunning - but great, and I got my PADI which was fantastic. The watersports are at the Maroma Marina next to the hotel and are therefore ideally located but unfortunately they are all packaged up, so for example you can do jet skiing but have to go on an awful tourist boat for an hour of snorkeling with 50 other people.. They totally refused to do just one activity which was a bit frustrating. In the end we just did the diving for a few days.
I did feed my comments into the hotel, as I know other guests did too.
All in all a great time was had by all! Definitely on to recommend particularly as it was such good value.
Thank you again. We'll definitely come back to you if we can squeeze in another holiday!
Take care.
Clare
Testimonial about Sharon Walters, Mexico, Exotic Destinations Specialist: Riviera Maya
Dear Sharon
Thank you! What a great time at the Occidental Grand Xcaret in Mexico. We are going to do this again next year and I will call you then. I will send you anyone who is looking to go on vacation for there travel needs. Jeremiah
Testimonial about Lidia Fiandeiro, Mexico, Tahiti, Hawaii, Specialist: Riviera Maya
Hi Lidia,
thanks for checking! It has just been a long week after getting home.....Jeff had to have surgery on his arm yesterday for a torn bicep tendon. He was swinging on a rope at XelHa and tore the tendon! It didn't ruin our vacation, though. We appreciate all you did for us, as everything you planned went off without a hitch. You did your job perfectly!
We really did enjoy the area and our stay at the Grand Coco Bay was satisfactory. Our kids loved it there, as there was always something to do. It was a very convenient location to downtown and the beach there was fabulous.
So, overall, we did enjoy our vacation. Thank you for your help!
Vickie
Testimonial about Melanie Valuck, Mexico, Hawaii, Belize, Costa Rica, Caribbean Specialist: Puerto Vallarta
Melanie
We had a fabulous time! The resort was perfect, plenty to do for all of us including simply relaxing. The trip from the airport was fast, unless of course you fell for the "time share" adventure which I must admit we did! Being in the building/development industry it was interesting for my husband however, not something we would do again! The funny thing was with all of the free give-aways promised, we took nothing as my husband and I did not feel comfortable. They do try to get you at the Grand Mayan as well but once you let them know you are not interested they do leave you alone. We did have to pay for the gym (no biggie)it was $10.00/day. I was glad we had plenty of time between flights as some people missed their connection and did not get back to IN until Friday afternoon. UGH! I must admit going that far from home not knowing what to expect except for what you see on the internet we could not have asked for anything else! I would visit PV again, and I think we had the best resort and the price was definitely not over the top! You did a wonderful job and put up with me for many months in doing so! Thank you, thank you, thank you! I look forward to your suggestions for our summer vacation, if there are any airlines left to travel with!
DebbieDebbie
Testimonial about Leslie Bryant, Mexico, Costa Rica, Belize, Tahiti Specialist: Hi Leslie,
We had a fantastic vacation. The Royal Hideaway is the finest resort we have ever stayed at.
It is beautiful; from the property and rooms to the restaurants and pool/beach area.
The staff at the hotel was superb. They went out of their way to make you comfortable and attend to every need. This made for an incredibly relaxing vacation.
The restaurants were also amazing. From the tasting menu at Ventanas, Mexican at Spices to a beautiful breakfast buffet everything was delicious.
It was nice having the town of Playa de Carmen a 5 min. cab ride away. The girls (both 18) had a good time with the night life. It is a pretty safe area down there and they met lots of other college kids.
Both Doane and I are so appreciate how you were able to rearrange the dates of our trip when our travel plans had to change. To be able to attend the memorial service and still have our vacation just did not seem like a possibility, but you made it happen.
Thanks again and we will be sure to be in touch with future travel plans.
Sincerely,
Doane & Kathie
Testimonial about Leslie Bryant, Mexico, Costa Rica, Belize, Tahiti Specialist:
Hi Leslie,
I'm terribly sorry it took me SOOOOOO long to get back to you, but I did want to share some of our experience. Life has been crazy as a married man and catching up from a 3 week vacation so its taken me a little longer than I would have liked to a point where I can breathe and catch up on old things.
Anyway, we had a lovely trip. Both plane rides were just fine and all of our transportation worked out as we had expected. Our room was great at the El Dorado Royal......ocean view, swim-up bar right outside, our own daybed on the beach, etc. We took 2 excursions to the dolphin experience and the Tulum ruins (which also included a snorkeling trip). Both were a lot of fun and made the trip more interesting. We also spent a night going out in Playa del Carmen - it worked out well that we shared a cab with another couple from Monterey, Mexico. They spoke Spanish on our behalf that night and got us in to places we probably wouldn't have found ourselves. Other than that, we slept and ate ourselves silly which was much needed. As a recommendation for future travelers to our resort, I highly recommend the fruit tempura dessert at Kampai restaurant....by far one of the best desserts I've ever had.
Things were great - people were really nice, weather was fantastic and I would do it again.
Thank you so much for your help in planning our honeymoon. You did a fantastic job. I've attached a few pics, so I hope you like them.
David
Testimonials about Judi Gullum, Mexico, Hawaii, Caribbean Specialist: Judi Gullum is WONDERFUL!!!!!! She was so helpful and answered all our questions. I had lots of questions too. We have planned a trip for the family to Mexico to celebrate her graduation from high school. This was the only thing she asked from us for graduation. I can not wait to share our trip experience with everyone.
Thanks to Judi the planning was even fun. I am so glad that I stumbled upon Travel Wizard. We had set a reasonable budget, had a general idea of what we wanted and she put it all together. SHE IS AMAZING!!!! Not just a great travel agent but a wonderful person just to chat with. She made every request or detail seem as important to her as it was to us.
Look forward to sharing our trip with everyone. Look out Mexico !!! see ya when we get back!
THANKS JUDI, The Waggoners, Deatsville, Alabama
Testimonials about Nancy Neiman, Tahiti, Fiji, Mexico, Australia Specialist
Nancy it was wonderful – thank you for all your help J Loved the rooms and the resort and spa – it was all amzing and the beach was lovely – you picked the perfect place for us. I think the food got a bit old but the last 2 nights the chef made us something special – they were wonderful….
Service was a bit slow at times, but we were really happy to be there.
Cheers again. Anjula and Ranjit
Testimonials about Patricia Mullen, Hawaii, Caribbean, Mexico, Tahiti Specialist:
Dear Patricia
Thank you for your mail. Yes, we did have a great time! The resort was wonderful and we really enjoyed it! The beach dinner on the first evening was just great and the food served even better!! I will most definitely stay at the Royal in Cancun again! Thanks for all of your help!
Warm regards,
Stefan
Testimonial about Joan Smith, Mexico, Master Cruise Specialist:
Hi Joan!!
I hope you're well. Just wanted to let you know that I gave my friend Mariah Sixkiller your information. She'll likely be contacting you soon as her and her husband are looking to travel this month, last minute to Mexico or someplace warm for a week to get some much-needed R&R. I told her how wonderful you were with our honeymoon and that you would be the go-to-person to help them out. Hopefully, you've heard of some deals or have some good ideas that will work for them.
Thanks for taking care of them... Talk soon. Steve Haro
Testimonial about Gretchen Macknight, Mexico, Caribbean, Costa Rica Destinations Specialist:
Nancy and Gretchen,
First of all, Nancy, I wanted to let you know that my fiance, Mandy, and I have booked our honeymoon to a lovely resort in Mexico. As you sent us to Gretchen, I have to give you a big thank you! Gretchen was amazing, very informative, and extremely patient and helpful; she is our travel goddess. So thank you again.
Gretchen, as I've said many times, you were so great to us. Even though we were switching our resort, our country, and our ideas every other day, you helped us get to a point where we could make an informed decision, and that is the most important thing. Having that kind of help has made us both feel extremely satisfied in our choice. The rest is simply out of our hands. Thank you again, have a blast in Jamaica, and keep up the good work!
Best Regards, David Herring
Testimonial about Melanie Valuck, Mexico, Hawaii, Exotic Destinations Specialist:
Dear Melanie,
We had a wonderful vacation at the Paradisus Riviera Cancun. What a perfect fit for our family!
It was a very nice resort and we were very happy with all the amenities and services the resort had to offer. The Mayan Riviera and Cancun were also very beautiful good weather, great beaches and very nice people.
Thanks again for all your help will definitely be in touch again for our next vacation!
Lisa Zeev
Testimonial about Sharon Walters, Mexico, Exotic Destinations Specialist:
Dear Sharon,
Yes, I had a great time at Cieba Del Mar. everything was perfect! very relaxing.
Thank you or all your help. The private dinner you arranged on the beach blew my new fiance away. I will certainly keep you in mind for future trips.
Best jiten ,
Testimonial about Sharon Walters, Mexico, Exotic Destinations Specialist:
Thanks Sharon! It was a wonderful trip and very relaxing. We enjoyed the food and the atmosphere! The resort was beautiful and the room fantastic! We did go the Mi Cucina and the rissotto was amazing! And we loved the restaurant - very romantic! Great tip- thanks- Hotel Villa La Estancia was great! Thanks for the birthday sweets for Chuck- he loved it! Thanks again for all your help- Josie
Testimonial about Lidia Fieadeiro, Mexico, Tahiti, Hawaii, Mexico Specialist:
Lidia,
Las Alamandas was absolutely fantastic--we could not have hoped for more of a relaxing, luxurious break.
Thank you for your help!
All the best, Tami
Testimonials about Patricia Mullen, Hawaii, Caribbean, Mexico, Tahiti Specialist:
Hi Patricia,
The trip was awsome! We had so much fun! The weather was really good. We want to go back, one week went so fast. We thought we would see if you could get us some info on renting a condo there and is it much cheaper? The hotel was awesome, no complaints, staff was friendly and we got our room upgraded to a suite! The hotel was clean and nicely renovated. Rick was really nice and down to earth! We would highly recomend him. We had the week of our dreams! All thanks to you. We are having a problem with the photos though. We bought the copyrights from the photographer and brought home the photos on a disc, because they were so nice and so many to choose from. But the disc is a dvd not a cd and we cant get them on the computer or the dvd player. So I have a friend that is going to see if she knows how to get them. She's a little beter on computers than me. If she cant I will call him and see what he says. We paid him a lot of money for this disc of photos so hopefully we can figure it out. So thanks so much for the awsome job you did planning out wedding/vacation. We will highly recommend you when we get the chance. Thanks again!
Amanda and Casey Campbell
Testimonials about Nancy Neiman, Tahiti, Fiji, Mexico, Australia Specialist
Nancy, I cannot thank you enough for working so hard to find the perfect honeymoon spot for Peter and I. I definitely had you jumping through a lot of hoops in finding the perfect destination for the right price. Even up to the last 24 hours I was calling you in a panic about the weather forecast. You walked me through my options while I was literally at the airport! Truly above and beyond the call of duty!
The Royal Hideaway in Playa del Carmen was unbelievable! It was top notch 5 star all inclusive. Exactly what we were looking for! The weather (regardless of the forecast) was absolutley perfect.
We couldn't be happier with you,Ttravelwizard, and our vacation!
Thank you so much. We will definitely not plan a vacation without you in the future!
Laura Angotti Geraghty
Testimonials about Patricia Mullen, Hawaii, Caribbean, Mexico, Tahiti Specialist
Hello,
I was writing to let you know that we have been working with Patricia Mullen for over 6 months now planning our honeymoon. She has been excellent and an absolute pleasure to work with. We mentioned to her that we would like an earlier flight if one opened up and she remembered this several months later and let us know when it became available. Also, I can email her anytime and she always responds within a very short amount of time (usually within 30 minutes).
Our wedding planning wasn't this smooth, so we wanted to take the time to let you know what an outstanding employee you have working for your company. We would gladly work with her again on our future travel. It is rare to have such professional and responsive customer service in this society. Please keep this email in mind when reviewing Patricia in the future.
Thank you,
Cynthia Strock
Testimonials about Patricia Mullen, Hawaii, Caribbean, Mexico, Tahiti Specialist
Patricia-- Hi we just got back to TX last night. Travis got his passport in time we paid $500 for fast service but we got to go. The El Dorado was beautiful. Everything was fine, I called to confirm flight and those had changed in six months which we expected, once we got to the hotel they didn't have us in their system but after two days they did so we were glad we had the itinerary you sent us with the confirmation number. Thanks! Best Day travel, the people who picked us up ,were nice and great to work with. The food was good, nothing award winning but it was gourmet and wonderful presentations on all their dishes. Travis was expecting alot of seafood and we could get it but that was extra. We will go with the all inclusive again knowing more now how it works. You could only drink house wines and get drinks from any of the bars but you couldnt order alcohol or anythng not on the room service menu to your room. Our champane was delivered a day late for our anniversary but that was a room service mistake and not our concierge. Overall it was a great time. We did snorkling and deep sea fishing and snorkling in an underground natural cave. We had a great time too just sitting on the beach for a few days. Thanks for your help in planning our anniversary trip. P.S. How was your Hawaii trip? Sincerely, Kelley Jeffrey
Testimonials about Patricia Mullen, Hawaii, Caribbean, Mexico, Tahiti Specialist
Hi Patricia, Everything was wonderful...we really enjoyed our selfs....and thank you so much for the chocolate covered strawberrys.....if we ever need to book another trip we'll give you a call
thanks again, Sara and Travis
Testimonial about Travelwizard.com, Paul Andrews, VP of Sales
Dear Paul and the Travel Wizard Team,
Thank you so much for this wonderful gift. Our trip to Cabo San Lucas was, without exception, the best vacation we have ever experienced.
With great anticipation, we arrived in San Jose, and immediately, even our highest expectations were surpassed. That would prove to be the care for the rest of the week.
From Cabo San Jose to Cabo San Lucas, we wanted to do and see everything. We believe we almost did.
We snorkeled off the Sea of Cortez, and Rode 'round the world famous Arch into the deep blue of the Pacific. We watched the sun set each night to the sounds of the surf and the music carried on the wind. We trekked thought the Baja, and walked the shores until the mountains turned us around.
Every day we made new friends, we saw new sights, and most importantly, we re-connected with each other like never before.
Our life here at home is tough. It always will be. But this wonderful trip was a renewing of our spirits that we wouldn't have found any other way.
We are truly grateful to you and your staff for providing first-class service and personal concern towards the goal of our having a great time. You worked with us patiently, and you truly care about what you do and how you do it. And it definitely shows.
Thank you sincerely , and God bless all of you.
Proud Parents and Founders of the DeafBlind Children's Fund of Texas
Two Testimonials about Carson Watson, Luxury Cruise Specialist
Dear Robert & Donna,
When I got married last October, I was thrilled when the new hubby said he would go on my dream honeymoon: an Alaskan cruise! Naturally, I wanted, to plan the perfect trip, but not being an experienced traveler, I had no idea about how to actually going about it. I did some research online and came upon your company. My request for information was responded to with such quickness that it shocked me (in a good way!). Having worked. in customer service for a number of years, I appreciate excellent service when I get it I was assigned Carson Watson as my travel consultant and he’s a dream! I know that I must have driven him crazy with all, my e-mails and questions and panicking, but if I did, he never let it show. He always responded quickly and professionaily, but always like our trip meant as much to him, as it did to us. Since customer service seems to be deteriorating in many sectors, I wanted to take a moment to tell you how much I appreciate the service that I received from your company and from Carson in particular. He was even in contact when we got back to ask about our trip and see if we had a good time. He is an asset to your company and a pleasure to work with. I do not think that I would have gotten our trip planned without him. I would definitely recommend both your company and Carson to anyone planning an extraordinary trip.
Thank You, Hope Fore Hreha
We had a wonderful trip, Carson, and you arranged everything beautifully for us, especially when we thought our trip was doomed. You are an efficient problem solver and very easy to work with. You saved our trip. Thank you so very much.
Testimonial to Patricia Mullen, Hawaii, Mexican Riviera and Tahiti Specialist:
Dear Patricia: Marcy and I wish to thank you immensely for the invaluable assistance you provided to us last week. The level of customer service you provided is really very difficult to find these days. I will absolutely use you again and will be sure to refer you to friends and family in the future. On that note, despite it being a year away, I mentioned that Marcy's parents want to take us and their other kids and grandkids on a vacation next summer. There will be five kids, age 3-10 and 8 adults. Probably an all inclusive in Bahamas or Virgin Islands. Any recommendations. Not too expensive and should have kids activities and day care, if possible. Thanks again for everything. You helped make a bad trip a lot better. Hope you enjoyed your trip too. Best, Josh
Hello, I just wanted to thank you for what you did for the families on the Montel Williams show. I am speeking about the families that have loved ones serving in Iraq. I know that it is a tax deduction,etc. but it is still nice to know that the people/companies who are in the position to do so are helping these soldiers and their families. Thanks again, Walter Kendall, Jr
Testimonial about Patricia Mullen, Hawaii, Tahiti, Mexico Specialist
Yeas I received your email last week, I just have started to get back into the swing of things. Our trip was WONDERFUL!!! El Dorado was beautiful! We couldn't have asked for a better honeymoon. Thanks so much! We'll definately book trips with you in the future and we definately want to go back to Mexico. Adios, Sala Hughes
Hello Patricia, It was great! Everything when just as planned. We upgraded our car and room location, but it made all the difference! The Hotel was very nice. The pool area is a little small, but the beautiful beach made it worth while. Thanks for your efforts. Jeff Bernardino
Hi Patty, Just got to the e-mail today. It was a wonderful experience. We can't wait to go back. We have already started a vacation club for our next Hawaii trip. I will try to upload the video to the computer and send it to you. My brother, who isn't a good videographer, had control of the camera for some part of the ceremony. We were lucky enough to have a driver who brought us to Magic island take over. Some of it is lost in the transfer, but a lot of it is there. My brother made some audio comments, and I hope you will not be offended by one in particular. He did not know it had audio capabilities. It is more of a sitcom in the beginning, so you will get a little laugh out of it. The sound isn't that great because it was quite windy where we were.
Thank you for all your help with our vacation. We will be using you again when we return. I think the only downside to it all was the long flight. Going out wasn't as bad as I thought it would be, but coming home was a terrible flight. More turbulence then clear air, and no sleep at all for me. Beth managed to get a couple of hours. But that is the only complaint. I hope we can keep in touch, and when I get prints of the renewal, I will see if I can get my scanner working and send them to you. You made our anniversary vacation very special with all your help. You are the best. Talk to you soon. Bill Ryder
Testimonials about Jenni Malone, Caribbean, Mexico vacation specialist:
Absolutely perfect! Could not have asked for a better honeymoon!!! Thank you so much for all of your help. You were really on top of it and it is much appreciated!
Thank you and we will definitely use you again for our travels,
Justin
Testimonial about Joan Smith, Luxury Cruise Specialist
Hi Joan, So nice to hear from you! I keep meaning to e-mail you a note and then you beat me to it - oh well. We had a wonderful time. The ship was gorgeous and the ports were beautiful. Thanks for ordering the sunshine for us - we got very toasted! We really apprecited all the time and effort that you put into getting everyones questions answered etc... Our rooms were so close together - and the 10th floor was a great location. If you have anywhere where I can sing your praises to your company let me know because I do that often for nice people, doing their jobs and still enjoying it. The best thing about the cruise was, everyone was healthy and stayed that way, we all celebrated something special and even though another one of us is dealing with a crisis, we all managed to enjoy each other and we all came back still friends. Thanks again for your help and we look foward to a future vacation planning together!
-- Best Regards, Colleen Saufley
Testimonial about Ted Tedula, Mexico, Caribbean Specialist
For Ted Tudela:
I want to tell you of our experience of working with Ted Tudela on a recent trip to Mexico. My husbands company held a contest for the salesmen, in which a certain amount of sales had to be met in order to go on an all expense paid vacation to Mexico. The contest final date was to be on February 28th. Three other company employees and their wives were already booked through Ted.
Ted was amazing! Since my husband was out of town until the Friday night before we were to leave, Ted was in contact with me quite a bit making the arrangements for us to be in the same resort as the others, as well as last minute seats on the airplane, and so many details that Ted took care of for us.
It was the best trip we have been on with the company, and a large part of that was due to Ted’s diligent hard work on our behalf.
Ted is a tremendous example of what an employee of a great company should be. We are very grateful for all that he did for us, and know that your business is extremely fortunate to have him as your own.
Kind Regards, Carrie Groneman of Layton, UT
Testimonials about Melanie Valuck, Caribbean, Mexico and Hawaii Specialist
Melanie,
I just wanted to personally thank you for your assistance in our travel plans. Being our honeymoon we really had high expectations and I feel that they were definately met. The resort was beautiful and the service was superb. You were very accessable and it was comforting to know that we had a true professional working for us. I have a feeling that if I actually went through with booking the trip myself it would not have been so seamless and smooth. Thanks again and I will be sure to keep your contact info for future vacation plans.
Chris W
Testimonials about Gay Henry, Caribbe Belize Specialist
Good Morning Bob and Donna McMillen:
I just wanted to let you know what a pleasure it was to work with Gay Henry. She exceeded all my expectations and was absolutely delightful to work with. Planning a trip can be quite stressful, especially when you are the one responsible to organize it for your group. Gay made it so easy and worry free. We did face some obstacles along the way- none of which were her fault and she immediately responded and corrected the problem.
Gay organized a trip for us during the week of March 5-12 in Cancun, Mexico. We stayed at the Golden Parnassus Resort. To say we enjoyed our stay is an understatement. We had a fabulous time and most importantly, as a trip should be it was stress free thanks to Gay. I cannot thank her enough for all that she did- the constant calls ensuring we received all our travel itineraries, the constant calls with the hotels ensuring our accommodations were as we requested and checking the best airline fares at a moments notice.
I look forward to working with Gay again and just wanted you to know that she is an asset to your team.
Please know that my sister will also be reaching out to Gay this week to arrange her travel destination wedding in Punta Cana. Approximate guests
total- 30-40.
This is all due to her positive attitude, her patience and expertise. I will continue to refer not only family but anyone who mentions to me that they are planning a trip.
Thanks for everything and please feel free to contact me if you would like!
Sincerely, Johanna Govea i
Testimonial about Jenni Malone---Caribbean, Mexico, Hawaii SpecialistDear Jenni, I have given your name and web site to others at work that travel more then me---- I don't travel much but let me tell you - if i get to save again I will call you first to see your deals before any others, you have been such a great help and even when i wasn't even sure i was going to get to go, your help has been wonderful - thank you so much for all your help---
Bernadette
Testimonial about Jenni Malone---Caribbean, Mexico, Hawaii Specialist
Hi Jenni, Happy New Year! I hope all is well with you and yours. Thanks for the follow up. We had a terrific time and all thanks to your amazing ability to pull it all together at the last minute not to mention at a very busy time of year, you were fantastic. My boyfriend loved it so much, he suggested that we make Mexico our default vacation destination ("when in doubt, let's do Mexico")....lol. I want to thank you for making an amazing vacation so easy to acquire. It was refreshing, the weather was beautiful, the people were amazingly warm and we were saddened on our last day, we weren't ready to leave. Thanks again for your phenomenal service with this vacation. I really appreciated how informative and honest you were, for people who had never been to Mexico before, the information you provided us was most helpful in making our trip a great one. Kindest Regards---Gina Antoine
Testimonials about Carson Watson--Cruise Specialist
"Hi Carson,
We had a great time on the cruise to and from Mexico. With the weather, we had to completely skip Key West and headed straight for Calica. So while it was a long time at sea, we did have a great time. (Plus somehow until the Saturday before, I misunderstood thinking we'd return to MIA Thursday morning... instead of Friday morning.) Carnival's Fascination cruise was great and certainly a lot of FUN. They had a nice blend of activities that appealed to Tyler as a tot, me and certainly my mom.
Thanks again for your help, your professionalism and for rescuing a trip that we almost scrapped!
Keyra"
Testimonial about Jenni Malone, Hawaii, Mexico Specialist:
Hi Jenni!
Ugh - back to reality and work!! Vacation was fabulous! The Iberostar was gorgeous. We were on the Quetzal side - (we found no discernable difference between the 2 sides) and the Junior Suite on the ocean was wonderful. For the money spent - this is a wonderful vacation. We got to eat at all five of the restaurants (the Japanese and Steak restaurants were the best).3 with reservations, 2 on the waiting list. The 2 reps at the Olympus desk were extremely pleasant and helpful. We did a day tour of Tulum and Xel Ha, the Mayan Adventure and Dolphin swim with Delphinus (Joel - Olympus Rep suggestion, and it was great. More time spent actually swimming with the Dolphins versus the other places). The Mayan Adventure was really neat - but I can see how small kids would be tricky, as the first part of the trip is a 1 mile swim. My kids were tired!
Tulum was beautiful and wonderful to see - but man was it hot! Xel Ha in 1/2 day was not quite enough time - I could see how a full day there would have been better, as there is a lot of exploring you could do. Its a very beautiful place and we sort of had to hurry through it. We did not go to Xcaret. Joel described Xel Ha as a natural site, where-as Xcaret is a man made (although wonderful) spot. I am glad we went with Xel Ha. And am also glad we did not book any other activities during our 8 days, because it is so wonderful just to hang out at the resort, either beach or pool side. The kids had loads of fun - but did not ever participate in the kids club. Most of their activity revolved around getting Pina Colada smoothies and ice cream cones from the pool bar :)
Jenni - I appreciate your time and your services. I will absolutely be in touch with you when we go to book our next vacation.
Thanks again. Anna Nogueiro
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