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Customer Feedback and Testimonials about the USA and our USA Vacation Specialists

Testimonial about Sharon Walters, Exotic Vacations, and Tours Specialist: Key Biscane, Florida

Dear Sharon,

Will brief you in more detail upon our return, but just a short note to let
you know that the upgrade to a 2 bedroom suite at the Ritz Carlton Key Biscayne
overlooking the atlantic is fabulous.

You have exceeded our expectations !!!!!! Highly appreciated.

Thanks for taking care !!!!
Best personal regards, Jack

Testimonial about Jenni Malone, US, Hawaii, Mexico, Caribbean Specialist: Las Vegas

Jenni,

Thanks so much! Everything went great and I had a great experience, considering it was my first. Again thanks so much for your consideration!

Kellie

Testimonial about Paul Breen, US, Hawaii, Mexico, Caribbean Specialist: Fort Lauderdale, Florida

Paul:

Thank you for your assistance with our trip to Grove Isle. The property was wonderful-new ownership or management since our last stay several years ago and the experience was terrific! We look forward to returning there. I did ask for an upgrade to a bay front room and they had one available for us. Beautiful room and great view.

Thank you again for your assistance.

SheilaSheila

Testimonial about Sharon Walters, Exotic Vacations, and Tours Specialist: Nashville Adventure

Dear Sharon,

We had a super cross country adventure in our luxury RV- it was perfect for our large family.

We had an hour lesson in driving this amazing vehicle and then took off from Nashville and headed south.

What a great time we all had with our top of the line RV - with flat screen tv, two bathrooms-WOW!! Thank you so much for taking such great care of our family USA adventure.

We will be back,

Best, Mr and Mrs. B

Testimonials about Jenni Malone, Hawaii, Caribbean, Mexico, Specialist Disney World

Hi Jenni!

It was fabulous! We had so much fun and truly took advantage of the
passes/park hopper option.

Full park days with 3 kids - solo - was exhausting, but I wouldn't change a
thing. We bonded as a family. The kids were so into it.

I really liked our resort. Great pool for the kids and it had a slide.
Riverside was much better than the French Quarter in case you were curious.
The slide was steeper and seemed to have more of a party atmosphere than
the French Qtr. Our room was in the Alligator Bayou which provided a pull
out trundle in case we needed it. Although, we went with the crib just to
confine Blake at night :). Also, the rooms along the river looked
beautiful and made for a nice walk at night by myself when I needed to
escape!

The shuttle transportation to and from the parks worked really well for us.

I would recommend Animal Kingdom Safari and Expedition Everest - 2 great
rides.

Also the fountain at Epcot outside the TestTrack ride provided an hour of
play time for Blake and Ryan as Kyle enjoyed the fast ride by himself!

Thanks so much for your assistance!!

Colley

Testimonial about Sharon Walters, Exotic Vacations, and Tours Specialist: Florida

Sharon, our trip to Florida was great, all our upgrades exceeded our expectations.

The Four Seasons and Ritz Carlton treated us like royalty.

Everything highly appreciated !!!!

You deserve a Client Service Award !!!

Best personal regards

Jack :-)

Testimonial about Linda Barber, Hawaii, Alaska and Exotic Vacation Specialist

Dearest Linda,

THANK YOU SO VERY MUCH! Thank you for a trip that I will remember for years to come. It was even better than I could of imagined. Everything was perfect, right down to the smallest detail and I truly felt like everything was taken care of. You really were able to help support a dream come true in such a magical way. Your expert touches added so much, and transformed an ordinary trip into a luxury vacation. I'm already looking forward to working with you again.

Thanks again,

Svetlana Bell
Two Testimonials about Carson Watson, Luxury Cruise Specialist

Dear Robert & Donna,

When I got married last October, I was thrilled when the new hubby said he would go on my dream honeymoon: an Alaskan cruise! Naturally, I wanted, to plan the perfect trip, but not being an experienced traveler, I had no idea about how to actually going about it. I did some research online and came upon your company. My request for information was responded to with such quickness that it shocked me (in a good way!). Having worked. in customer service for a number of years, I appreciate excellent service when I get it I was assigned Carson Watson as my travel consultant and he’s a dream! I know that I must have driven him crazy with all, my e-mails and questions and panicking, but if I did, he never let it show. He always responded quickly and professionaily, but always like our trip meant as much to him, as it did to us. Since customer service seems to be deteriorating in many sectors, I wanted to take a moment to tell you how much I appreciate the service that I received from your company and from Carson in particular. He was even in contact when we got back to ask about our trip and see if we had a good time. He is an asset to your company and a pleasure to work with. I do not think that I would have gotten our trip planned without him. I would definitely recommend both your company and Carson to anyone planning an extraordinary trip.

Thank You, Hope Fore Hreha

We had a wonderful trip, Carson, and you arranged everything beautifully for us, especially when we thought our trip was doomed. You are an efficient problem solver and very easy to work with. You saved our trip. Thank you so very much.

Testimonial about Sharon Walters, Exotic Vacations, and Tours Specialist:

Sharon,
It was a most amazing time. The hotel Macarthur Place was wonderful, the food delicious, and the wine to die for. I don't think it could have been any better. Allyson and I will certainly be going back to Sonoma in the future, and I thank you so much for finding us a great place. It was a perfect romantic weekend getaway. Allyson loved the area, hotel, food, wine, etc. It also happens that there
was an art and craft festival downtown at the square and it was magnificent as well. Again, thank you so much for helping me out at the last minute. We will be sure to book with you again when we return to Sonoma.

Sincerely,
Josh

Testimonials about Richard Engle, Europe, exotic tours, luxury cruises and vacation specialist:

We had a great time. All of the plans in San Francisco were well worth it. I think the kids liked Alcatraz the best. We also spent a day in the Haight Ashbury section which they really enjoyed. Muir Woods was amazing and then being at the beach at the end was perfect. Big Sur was also great. I would definitely stay at the White Swan on our next stay. We look froward to the delicious breakfast every morning. I could not believe all of the choices. And we enjoyed chattting about our day and planning our evening at wine and cheese time. The rooms were very comfortable, location great, and the elevator will be the most memorable part of the stay. I can't thank you enough for all of the work you did and for your great advice. It really helped to have so
much to do and to not have to worry about all of the planning. I am
already starting to think about our next trip. Maybe over the Christmas break. I hope you will help us again. Thanks for everything, Liz Borgen
and family

Testimonials about Jenni Malone, Hawaii, Caribbean, Mexico, Specialist

Thanks Jenni! Our Maui honeymoon was a dream!!!!!!!!! Thank you for all of your help. You spent so much time making sure that our honeymoon would be perfect.......and it was! You made planning the honeymoon fun and easy! I am keeping your card and telling my friends about travelwizard.

Take care!

Dustin and Gina Elias

Testimonial about Linda Barber, Hawaii, Alaska and Exotic Vacation Specialist

Linda,

It has been so busy ever since we got back, I haven't had time to do much else but catch up with the TV project. But first and foremost, i wanted to say THANK YOU! for the bottle of Tattinger's waiting for us at the Ritz when we arrived back in New York after our long flight from London. It was the best refreshment I have ever had! And so thoughtful of you as always. There was a beautiful note from the management and a specally printed c that said "Happy Anniversary Steve and Michael" -- we got a kick out of that and decided yes, from now to celebrate our anniversary on June 4, to mark this splendid occasion.

The staff at the Ritz was impeccable -- they welcomed us by name as soon as we walked in, and couldn't do enough to make sure we were comfortable. I loved staying at the Ritz Carlton in Boston when I was a kid and have always wanted to stay at the NYC Central Park Ritz and our experience there reminded me so much of the graciousness of the Boston Ritz from so many years ago. Probably one of the lovliest places to stay from the standpoint of comfort and connvenience. They just take pains to make you feel at home and special.

ven though their dining room is still closed for renovations, we had an incredible late supper and breakfast in their beautiful cocktail lounge that were perfectly prffparee and served. As I was still 'coming down' from my addiction to uropean Cafe au lait, Ias hesitant to order it here in NYC -- but I did anyway and they made it perfectly. What a sweet surprise. Next time, I think we do something like this coming back from a long flight, I will remember to add on an extra day so that we can rest bit more and also enjoy the spa at the hotel as one more way to re-acclimate to the rigors of real life!

Back in Paris: the Lafayette tour guide and driver you arranged for us were incredible -- every bit as knowledgeable (brilliant, actually), helpful, friendly and accommodattng as the arrangements in enice and Rome. To me, tour guides and private arrangements of this calibre truly turn these trips into extraodinary experiences -- they completely eliminate the hassle of trying to do these things on one's own, make superb use of time and add an immense element of quality to the experience overall. We always end up becoming good friends with our tour guides. Our guide in Paris was Valerie (cannot recall her last name and she was out of cards) -- she was delightful in every way. These guides and cars are worth every centime they charge. Thank you so much for making these arrangments for us.

Our next project that will take us around the globe is a TV project that Michael and I are developing on our own -- an eight-part series that travels to California, Mexico, the Carribbean, Virginia, NYC, Boston, Europe, Hong Kong and Shanghai. If you have a few minutes sometime, I would enjoy explaining a bit more about it with you. Until then, I hope you are having a great weekend -- what's left of it. The weather here this weekend is superb, so I need to get back outside and mix up few more mrgaritas!

Best to you -- and thank you again from the bottom of our hearts!

Steve and Michael

Testimonial about Jenni Malone---Caribbean, Mexico, Hawaii Specialist

Dear Jenni,

I have given your name and web site to others at work that travel more
then me---- I don't travel much but let me tell you - if i get to save again I
will call you first to see your deals before any others, you have been such a
great help and even when i wasn't even sure i was going to get to go, your
help has been wonderful - thank you so much for all your help---

Bernadette

Testimonial to Viviana Gaeta our South America, Galapagos Islands, and Cruise Specialist:

Called you this Am to tell you what a great time we all had. Everything was handled to perfection. The kids had a ball . Between dressing up and eating the gourmet food they'll never be the same! We never got to Anchorage because there was a bad rainstorm which flooded the road so they brought us back to Fairbanks by bus and they flew us to Anchorage( didn't mind that at all) where a bus was waiting to drive us to Seward and the ship. Even though the rest of the family didn't see Anchorage we were all delighted by their decision. The ship was wonderful in every way; the food, the friendliness, the shows ( Cirque d'soleil for one), the accommodations, etc.. Just wanted to thank you!
Regards, E

Testimonial to Viviana Gaeta our South America and Galapagos Islands Specialist:

Viviana,

Thank you so much for all your help in the planning of our New York City trip. We returned yesterday after almost a full week in the Big Apple, and we loved every minute of it. The Lowell Hotel could not be a nicer place to stay. The staff is fabulous, and the location is absolutely perfect. I would definitely recommend it to others! Additionally, if you have people traveling to NYC who will need a town car rental, I would suggest that they contact the Paris Limousine Service at 718.396.1100 (Fax 718.204.8100) and specifically request the driver's name of Mobeen. He is a delightful man who knows the city very well, has great contacts at hotels and restaurants because he was a concierge for years, and is always prompt. If you were to make arrangements for one of your clients to be taken care of by Mobeen, they would be more than grateful for his service.

Thanks again for all the help you've given us. Next is the Hawaii trip in just 6 weeks! I've got a separate email regarding a slight change there. Lauren

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