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Customer Feedback and Testimonials About Australia & New Zealand and Our Australia & New Zealand Travel Advisors
Testimonial about Nancy Neiman, Tahiti, Australia, Fiji Islands Specialist: Australia, Sydney Hey Bob
Nancy,
Brett and I had a fantastic vacation in Australia thanks to your wonderful suggestions for places to stay and access to upgrades. We loved the location and club amenities of the Intercontinental Sydney. Sydney is a city we felt right at home with and left wanting time to see and do more. Capella on Lord Howe was a real treat. We loved the island lifestyle so much we want to go back next year!
We also had a fabulous experience with Sally and her team at Walkabout Park. Going behind the scenes to interact one-on-one with the dingos, wombat, koalas (got to witness a pouch check for 2 pregnant koalas), kangaroos, emus, and more animals was a highlight of our trip. The Walkabout sanctuary gave us an authentic bush setting (with interesting aboriginal sites and artifacts) where we could get close with the animals. I highly recommend a visit to Walkabout Park.
Thanks again,
Jennifer
Testimonial about Nancy Neiman, Tahiti, Australia, Fiji Islands Specialist: Australia
Hi Nancy: wonderful trip, many amazing adventures. Kangeroo Island was fantastic...saw myriad wildlife and loved Correa Corners....recommend it to everyone. All the hotels you chose were fine, also. We loved Sydney, and had a wonderful, eventful cruise. Thanks again for your superb job...we really had a wonderful time and your hard work made it very easy. Thanks again...I'll recommend you to anyone traveling in that direction! Beth & David
Testimonial about Kristi Fletcher Australia, New Zealand, Asia Specialist: Australia
Hi Kristi,
G'day! We had a wonderful time- no snags--glad we had our free days to explore-met some wonderful people and even met up with a long lost cousin.. The live aboard dive trip is a must for any scuba diver. The ecotours were incredible. If you have the choice in the future to book for someone- use them over the australian pacific or the other tour lines-- the hotels were great- the only one I would not stay at again was the Ibis ( our room was clean and ready when we got there, -so no problems- just very small w/ no amenities to speak of and the Novotel was right next door for the same $$). We want to go to New Zeland next ( 2 weeks ) - will get in touch when we are ready ( want to fly over and rent a camper van for a week on each island - everyone we met said that is a must do to see it properly.. Thanks again. BJ & Rick Grimshaw
Testimonial about Malinda Murry, Tahiti, Australia, Fiji Islands Specialist: Australia, Rainforest, Outback
Dear Melinda,
Several weeks have passed since we returned from our trip Downunder and I still find myself thinking about the wonderful experience we had. Working with someone who has such first-hand knowledge of Australia was invaluable, and you really succeeded in tailoring this trip so it was perfect for my family. I enjoyed our telephone conversations and could tell that you really got a feel for the kind of experience we were looking for.
The preliminary itineraries you sent, with their detailed descriptions, were so helpful in planning which areas and attractions we would enjoy. All of your suggestions, from the optimum amount of time in each location, to which tours and day trips would be worthwhile, were right on the money. When we received our finalized itinerary my husband and I felt that every detail had been taken care of and we didn't need to worry about a thing!
We loved the variety of going from the city to the Outback to the Rainforest, and the accommodations in each area were wonderful. My kids thought the Sydney Bridgeclimb was the coolest, and they absolutely loved the Australian wildlife! You really went the extra mile by arranging the private tour of Alice Springs to make our long layover there interesting and enjoyable.
These days traveling can be hectic and even stressful, but this trip was so well planned and executed - it was a true vacation. Ross and I look forward to working with you again to plan another fabulous adventure. Thanks for everything!
Yours Truly,
Ross, Vicki Cohen and Family
Testimonial about Nancy Neiman, Tahiti, Australia, Fiji Islands Specialist: Australia
Nancy ,
Sorry this note has taken so long, but we just got back from our family vacation. We got your lovely note. The girls had a blast on their Australia trip. Everything ran smoothly and the hotels were convenient and beautiful. The girls did not run into any trouble. All the activities were great fun. They loved the river rafting and the dive boat the most. Thank you for putting this incredible trip together for the girls. I have told many people, when they ask, about Travelwizard and what a wonderful job you have done.
Thank you again,
Dorothy
Testimonial about Nancy Neiman, Tahiti, Australia, Fiji Islands Specialist: Australia
Hi Nancy,
I just wanted to write you quickly and say a BIG THANK YOU for all your help setting up the trip in Australia. It was tremendous and everything not only went extremely smoothly but the hotel, restaurants, sea plane excursion, sightseeing and the stay at Byron Bay were all FABULOUS!!! We can’t thank you enough for your help.
Thanks again, Rich
Testimonial to Michael St. Jovite: Australia, New Zealand, Dubai, Malvives, South Pacific Specialist: Australia
Dear Michael-
Thanks for the welcome home message. The trip was absolutely amazing and the weather perfect in Melbourne and Sydney...Cairns rained but it is their rainy season. The hotels were great with views of the water in Cairns and the harbour in Sydney. I walked about 7-10 miles a day and loved it. Used the gym daily in Sydney and got to both Manly and Bondi beaches as well. The hotel transfers were great and on time and very friendly and helpful. Both hotels were helpful and in Sydney they even printed out bus and train numbers and locations for some of my personal sight seeing. The Coast Golf course was beautiful in Botany Bay with a fantastic view of the water and amazing coastline. They provided rental clubs that worked and I decided to walk the course. Had a fantastic round shooting an 84!!! The people were great and it was about a 50 minute bus ride each way to the course but well worth the experience. We also took the day long trip in Melbourne to see the little penguins at night, short train ride, and even to a farm where you could feed the calves, watch a sheep being sheered, watch sheep herding with shelties, feed emus, and more. It was a great day trip where I went with one of my colleagues from the US.
All of your recommendations were great although I probably could have stopped on the day trip of Sydney after the morning tour and the cruise and gotten a good flavor of Sydney and the surrounding areas, except for the fact that the morning tour showed Manly beach and the afternoon tour Bondi, where the lovelies parade their stuff! You were rights on to only need two days in Cairns, especially since it rained a lot when I was there. The barrier reef was not as clear as we had all hoped for because of the rain and the water being a little rough during the entire week. Kurandu was different as well as the rain forest and the Aborigine Cultural Center. Certainly provided a better understanding of their culture, beliefs, and customs, which was helpful.
All of my flights went smoothly in Australia and the US with only one delay in LA coming home which was unbelievable. Even more so was the fact that all of my luggage always arrived with me! Go figure! I cannot thank you enough for all of your assistance in putting together a great vacation package in relatively short notice that truly provided a taste of Australia in all of its beauty and splendor! I could go back in a heartbeat and more likely in the future will need to take in New Zealand as well. For the record, I will recommend your service to anyone interested in a trip down under in the future as your service, responsiveness, and suggestions all worked out for me in providing the dream trip that I envisioned.
Many thanks again and please feel free to share this with anyone in your office if you need to show that you are great at what you do and that your customers are pleased with your service!!! Thanks again super Mate!
Jody Gandy Gandy
Testimonial about Nancy Neiman, Tahiti, Australia, Fiji Islands Specialist:
Nancy Neimann was instrumental in planning a life long dream for our family to visit Australia. Her expertise in finding activities of interest for a family ranging in age from 7 – 41 was unparalleled. From a dot painting workshop, a sunset camel tour, and a sunrise tour of Uluru in the Outback, to Cape Tribulation and Daintree Rainforest in tropical North Queensland, to helicopter flights to a small island in the Great Barrier Reef, down to Melbourne to experience the breadth of its ocean road to spa country in Dalesford, and to finish with New Years eve in Sydney, the Blue Mountains, and the myriad beach and city activities Sydney has to offer exposed us to a rich taste of Australia. Tours groups were small and intimate, locally run and superb in quality. We can’t wait to go back.
--Lynn
Testimonials about Leslie, Bryant, South Pacific, NZ, Australia, Asia vacation specialist:
Hi Leslie,
Our trip was to Australia & Fiji was great...family vote was that Fiji ( Castaway ) was the best
part. Very friendly staff, food was fine and the swimming great. Thank you much
for your help and can't wait for your help with a future trip.
Tim
Testimonial about Kristi Fletcher Australia, New Zealand, Asia Specialist:
Hi Kristi,
The Elkins had a wonderful time in Australia! Everything that you
planned/organized turned out perfectly. We had absolutely NO surprises.
The accommodations, tours, car rental, plane connections, etc. were
exactly as you arranged - thank you so much for a trip of a lifetime!
Kelly Elkin
P.S. For your info (you may already know about this), but we tried out
surfing lessons at Bondi Beach through http://www.letsgosurfing.com.au/
and had a ball. I phoned them when we arrived in Sydney and the service
was great. The two hour adult lesson was $75 AUD per person. Our kids
even rated it "just a bit more fun" than the Bridge Climb.
Testimonials : Australia, New Zealand, Asia Specialist:
Dear Sirs,
Just wanted to let you know that our Australia vacation was a huge success. Everything went smoothly with no problems. Transportation met us on time for each transfer, the accommodations were great, and the dive trip was AWESOME! We appreciate all the help and I will recommend you to anyone who is looking to book a complicated trip such as ours. Thanks so much! I would send photos but we took over 600 photos and I don’t think you would want me to crash your mailbox J.
Charles
Testimonial about Kristi Fletcher Australia, New Zealand, Asia Specialist:
Hi Kristi,
We got back today, and thank you for such an awesome vacation! We loved Sydney (beautiful harbor!). Our favorite Melbourne experience was The Little Penguins - amazing! (Our least favorite part of Melbourne was the flies!) And the Langham in Melbourne was a GORGEOUS hotel! Probably the highlight of the vacation was snorkeling at the Great Barrier Reef. Beautiful!
Everything went VERY smoothly; our coaches were all there when they were supposed to be. The sightseeing tours were wonderful! No worries! (See, I'm talking like an Australian!) Thank you so much, and we will DEFINITELY use you in the future. In fact, we're talking about a trip to Italy in 2009 with 3 other couples. I'll get more info to you when I know more.
Thanks again,
Nan
Testimonial about Nancy Neiman, Tahiti, Australia, Fiji Islands Specialist:
Nancy,
We had a great time on our trip. The tour guide was exceptional.
We loved Sydney (The Sofitel was a fabulous hotel - - all of the hotels
except Alice Springs were excellent). Enjoyed Cairns and the Great Barrier Reef. The trip up to Kuranda was great - - the train ride down was unspectacular (I guess we are spoiled). Ayers Rock was spectacular (it was only 80 degrees instead of the usual 100 degrees) , as was the ride to Alice Springs. We saw kangaroos while on the Ghan train. Adelaide and Melbourne were both very nice.
On to NZ - the south island was amazing. Everything
in the south island is breathtaking - - our two special highlights were 1) the Shotover Jet boat ride in Queenstown and 2) we took a small plane back from Milford Sound (the snow capped mountains and waterfalls were unforgettable - - the plane was worth the price of $270 per person). There was not a cloud in the sky the day we were in Milford Sound (two days before it had rained nine inches and a few days before that there was an avalanche). The only days that it rained on the trip were the last two days in the North island. I am glad the trip wasn't any longer - - we were out of gas.
All in all I believe it was the best trip we have ever taken. Thanks for everything you did to make the trip memorable and hassle free (all plane connections and hotel transfers were perfect).
Tom Farley
Testimonial about Kristi Fletcher Australia, New Zealand, Asia Specialist:
Kristi,
The trip was amazing. Every pick up time that you arranged was prompt. Everybody was friendly and professional. I have already referred two people to travelwizard.com and I will personally use you again when I plan my next big trip.
Thanks for all your help.
Jamie Morley
Testimonials about Kristi Fletcher Asia, Australia, Tahiti Fiji Specialist
Dear Kristi,
Our trip was absolutely amazing! You went above and beyond to put together the honeymoon that was beyond our dreams. The memories that we shared on this trip will be treasured and cherished all of our lives. I could not imagine any way more perfect to begin our lives together.
I have been telling everyone how wonderful you were in putting our trip together-some have even contacted travelwizard in planning for their next trip. Mladen and I will definitely be using your services again in the future.
I could not even begin to say thank you enough.
Thanks! Mladen and Denise
Testimonials: Australia, New Zealand, Asia South Pacific Specialist:
Hi Corrina, Well, back and settled in. Our trip was wonderful, you covered all the bases for us in top fashion. All our hotel, bure accommodations were much better than expected. Our hotel in Queenstown was upgraded to a suite and it was fabulous. Hats off to you on all our hotels etc. So, my next question, what would you recommend for another trip. Whatever we do, I would be planning on having you arrange everything once again. As I said, you did a wonderful job for us. Lost my vouchers in Franz Joseph but contact information you had supplied in our package solved any problems we may have had.
Thanks again for an absolutely flawless and wonderful vacation. Look forward to having you plan more for us in the future.
Pat & Marlys
Testimonials: South Pacific, NZ, Australia, Asia vacation specialist: Hi Corina,
I just wanted to say thanks for the great job in setting everything up.
Everything went as scheduled and there were no unpleasant surprises at the
hotels or land transportation. We thoroughly enjoyed ourselves and the
people of Australia are very friendly.
Regards, Mike
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